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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is NerdCRM?

NerdCRM is a cloud-based customer relationship management solution crafted specifically for small sales teams that primarily use phone communication across various sectors, including recruiting, education admissions, coaching, real estate, agencies, and business process outsourcing. This tool adeptly organizes essential information such as contacts, companies, deals, and sales pipelines, while also enabling the recording of calls made through MicroSIP on Windows or Nerd Dial on Mac, effectively associating these recordings with the relevant contacts and deals based on their phone numbers. Teams can proficiently track daily call activities, manage follow-ups and payments, and utilize a variety of reports—including sales reports, account-manager reports, and Smart Reports—to elevate their performance and decision-making. Moreover, features like WhatsApp template campaigns, a collaborative inbox, automatic opt-outs, and email sequences effectively connect outreach initiatives with CRM records, streamlining communication efforts. The optional AI Call Analysis add-on enhances functionality by transcribing calls in both Bangla and English, assessing six critical buying signals, and delivering insights on whether to qualify, nurture, call again, or disqualify a lead, further refining the sales process. Additionally, NerdCRM allows users to import and export data via CSV, integrates seamlessly with Facebook Ads leads, and provides webhooks and API access for advanced customization, ensuring that the system can be adapted to meet specific user needs. By empowering teams with these extensive features, NerdCRM not only boosts sales strategies but also fosters a significant increase in overall productivity and efficiency within the organization. This comprehensive approach ensures that all aspects of the sales process are interconnected and optimized for success.

Media

Media

No images available

Integrations Supported

WhatsApp
Facebook

Integrations Supported

WhatsApp
Facebook Ads
MicroSIP

API Availability

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

$4/user/month
Free for up to 5 users; CRM access includes pipelines, deals, contacts, reports, CSV import/export, and API access. The $4/user/month plan bills all active users and unlocks call recording, WhatsApp outreach, and cold email; the free plan has one-time allowances of 100 recordings, 100 WhatsApp messages, and 300 emails. AI Call Analysis is an optional $5/user/month add-on with 300 analyzed calls per user per month; extra calls cost $3 per 100, subject to a monthly cap. Meta separately bills WhatsApp conversations.
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

Nerddevs

Date Founded

2015

Company Location

Bangladesh

Company Website

getnerdcrm.com

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

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