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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is PipeCycle?

Transform each channel into a revenue-generating asset to support business growth. Easily capture leads and inquiries from various sources such as websites, emails, social media, and phone interactions. The foundation of a successful business hinges on the ability to effectively track and manage the sales pipeline. Utilizing a visual pipeline allows for seamless monitoring of all deals at various stages. Achieve an all-encompassing 360° view of your customers through a unified interface, offering deeper insights. Engage with your contacts across diverse communication channels while maintaining access to their conversation histories. Focus on the most important tasks and automate the remaining processes to enhance efficiency. Create rules and workflows to optimize follow-up actions and effortlessly assign deals to team members. By integrating PipeCycle with other productivity tools, you can further boost operational capabilities. Effortlessly identify the locations of leads and potential clients in proximity, while also tracking your team members' locations on a map for improved coordination. With these powerful tools at your disposal, businesses can streamline their operations, ultimately driving significant improvements in sales performance. In this dynamic landscape, the ability to adapt and leverage technology will be crucial for sustained success.

Media

Media

Integrations Supported

Facebook
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

$15 per user per year

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

CustomerSquare.com

Company Location

India

Company Website

www.pipecyclecrm.com

Categories and Features

CRM

Not specified

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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