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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is QualifyBase?

QualifyBase provides both inbound and outbound AI-powered sales agents designed specifically for service-oriented companies, streamlining customer interactions through a centralized inbox and sales pipeline that encompasses messaging, voice calls, follow-ups, and scheduling appointments. These intelligent agents leverage information from the business to address queries, collect qualification details, and function across multiple platforms, including WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and compatible voice workflows. Teams can efficiently initiate calling campaigns with tailored schedules and retry options, re-engage potential leads through pre-approved WhatsApp templates, and pass qualified leads to team members while preserving the context of conversations for effortless follow-up. Moreover, insights gained from advertisements connect inquiries from ads to actual dialogues, appointments, documented achievements, and total sales value, accompanied by extensive reporting features available for subscribers of the Growth and Pro plans. The integration of automation tools like Make, Zapier, webhooks, and a public API enhances the connectivity of CRM workflows, which facilitates improved management and organization. To effectively utilize the complete range of features offered, it is essential for businesses to maintain active paid plans, thus ensuring that they can fully capitalize on all the tools at their disposal. This comprehensive approach not only optimizes sales processes but also significantly enhances customer engagement and satisfaction.

Media

Media

No images available

Integrations Supported

WhatsApp
Facebook

Integrations Supported

WhatsApp
Claude
Claude Duet
Claude for Legal
Facebook Messenger
Instagram
Make
Model Context Protocol (MCP)
Zapier

API Availability

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

$40/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

QualifyBase

Company Location

United States

Company Website

www.qualifybase.com

Categories and Features

CRM

Not specified

Categories and Features

AI Sales Agents

Not specified

Conversational AI

Not specified

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