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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is Redule?

Redule represents a revolutionary AI-powered CRM that is designed to be multi-tenant and is dedicated to ensuring that follow-ups are always done promptly. Unlike conventional dashboards that depend on the actions of team members, Redule utilizes a coordinated, agentic AI to handle essential tasks such as lead triage, qualification, follow-up, re-engagement, scheduling meetings, and sending payment reminders, all while effectively managing leads across multiple platforms including WhatsApp, Instagram, and Facebook, and doing so in the preferred language of the customer almost instantaneously upon their entry. To maintain the security, accuracy, and brand compliance of each AI-driven action, a robust three-tier approval system (agent toolkit → confidence engine → tenant-specific policy) is put in place. The versatile features, which comprise industry-specific pipelines, customizable templates, AI functionalities, and dashboards, allow the same foundational engine to cater to diverse sectors such as immigration, real estate, and SaaS without needing significant alterations for each industry. This groundbreaking solution proves particularly advantageous for agencies and small to medium-sized enterprises that invest in marketing but frequently miss out on potential sales due to slow or inconsistent follow-up processes. With Redule's capabilities, businesses can turn the concept of rapid response to leads into a dependable system that significantly improves efficiency and overall effectiveness, ultimately leading to increased customer satisfaction and retention.

Media

Media

No images available

Integrations Supported

Facebook
WhatsApp

Integrations Supported

Facebook
WhatsApp
Instagram

API Availability

API Availability

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

$9 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

Redule

Date Founded

2023

Company Location

United Arab Emirates

Company Website

www.redule.com

Categories and Features

CRM

Not specified

Categories and Features

AI CRM

Not specified

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