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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is Track?

Track simplifies the qualification, routing, scheduling, and follow-up of incoming leads, enabling your sales team to focus more on closing deals. By leveraging Track, you can arrange meetings with high-intent leads faster than ever. The platform features handy shortcuts and snippets aimed at doubling your sales team's efficiency. With customizable branded forms and seamless integration options with Typeform, it caters to diverse needs. Round Robin Routing ensures leads are matched with the most suitable representatives, while instant scheduling includes timely reminders through email, WhatsApp, and other channels. Quick response times for support and feature requests further boost overall productivity. Experience swift lead routing for enhanced speed-to-lead and reduced time to arrange meetings. This system enhances win rates by promptly qualifying and routing leads to the right sales representative. Additionally, Track improves your speed-to-lead and streamlines meeting arrangements. It also supports scheduling across different regions and adeptly manages complex routing flows, such as territory-based routing. Consequently, you can expect an increase in pipeline velocity and improved win rates, paving the way for greater success in your sales endeavors. The overall efficiency and effectiveness of your sales strategy will see significant enhancement with Track's robust features.

Media

Media

Integrations Supported

WhatsApp
Facebook

Integrations Supported

WhatsApp
Enso Connect
Gmail
HubSpot CRM
HubSpot Customer Platform
Lynx
Microsoft Outlook
Microsoft Teams
Outreach
Salesforce
Slack
Topkey
Typeform
Zoom

API Availability

API Availability

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

Track

Company Website

thetrackapp.com

Categories and Features

CRM

Not specified

Categories and Features

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