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What is Zoca?

Zoca represents a cutting-edge marketing and growth platform fueled by artificial intelligence, functioning as an ongoing virtual marketing team that aids beauty and wellness businesses in the local community to boost their online visibility, transform inquiries into scheduled appointments, and foster repeat patronage without requiring internal marketing expertise or a collection of disparate tools. This platform's suite of AI-powered agents tirelessly operates in the background to enhance local search rankings and visibility, address customer questions at any hour, confirm appointments through effective follow-ups, and implement personalized loyalty programs that re-engage past clients and promote repeat business, all while seamlessly integrating with existing booking and operational frameworks. Additionally, Zoca offers tools to enhance a business’s Google Business Profile and social media interactions, improve local SEO strategies, and track performance and customer insights through a user-friendly mobile dashboard. This ensures that business owners can focus on delivering excellent customer service while enjoying the benefits of round-the-clock human support alongside AI automation. By utilizing Zoca, businesses are positioned to streamline their marketing strategies and forge enduring connections with their clientele, ultimately propelling their growth and success in an increasingly competitive landscape. Moreover, Zoca's commitment to continuous improvement allows businesses to adapt and thrive as market dynamics evolve.

What is Salesforce Agentforce Marketing?

Agentforce Marketing by Salesforce is an AI-driven marketing platform designed to deliver dynamic, personalized engagement across the entire customer lifecycle. Previously known as Marketing Cloud, it unifies data, automation, and intelligent agents into a single marketing ecosystem. The platform enables real-time, two-way communication across multiple digital channels. With a centralized customer data foundation, marketers gain a complete and actionable view of every interaction. AI-powered tools help generate audience segments, optimize campaigns, and personalize content automatically. Cross-channel orchestration ensures consistent messaging from acquisition to loyalty. Marketing Cloud supports B2B marketing automation as well as B2C engagement strategies. Built-in analytics measure performance and guide smarter budget allocation. Loyalty management tools help brands deepen customer relationships and drive retention. The platform integrates seamlessly with Salesforce CRM to align marketing with sales and service. Agentforce Marketing continuously learns from data to improve outcomes over time. It enables organizations to spark meaningful conversations and turn engagement into sustained growth.

Media

Media

Integrations Supported

Integrations Supported

Adverity
Alchemer
Alfresco Digital Business Platform
Astea Alliance
Brevo
Cloudwords
Emma
Enlite POS
Extole
Metadata.io
Oktopost
Radar
SSIS Data Flow Components
Salesforce Agentforce Media
Salesforce CRM Analytics
Salesforce Loyalty Management
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization
StoryPorts
Ytel

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoca

Company Location

United States

Company Website

zoca.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/

Categories and Features

AI Marketing

Not specified

AI Marketing Agents

Not specified

Salon

Not specified

Categories and Features

AI Marketing

Not specified

AI Marketing Agents

Not specified

Campaign Management

Channel Management
Email Marketing
Event Triggered Actions
Multi-Campaign

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Not specified

RFM Analysis

Not specified

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