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What is Zoho CRM?

Zoho CRM presents a user-friendly and organized interface enriched with distinctive features designed to enhance the chances of converting leads into customers. Its intuitive dashboard enables users to execute 'macros' that optimize the process of reaching out to leads, while also facilitating the monitoring of sales progress. Additionally, administrators are equipped to oversee missed opportunities and identify top-performing agents, empowering them to make informed decisions that can significantly influence the business through the use of comprehensive sales reports. With these tools at their disposal, businesses can fine-tune their strategies for greater effectiveness.

What is Centrical?

Go beyond traditional elements like points, badges, and leaderboards by incorporating a variety of gaming mechanics and strategies that amplify excitement and foster deeper engagement, thereby effectively boosting employee participation, learning, and performance levels. Reduce turnover and workplace fatigue by providing each team member with chances to excel on a daily basis while visualizing a clear path to their goals. Promptly recognize employees for their efforts, processes, and contributions that yield beneficial business results, thereby cultivating a culture of continuous excellence. Generate and sustain enthusiasm around achieving objectives, gaining knowledge, and working collaboratively as a cohesive team. It's essential to understand that employees are more than just cogs in a machine; instilling a sense of significance and purpose within them is vital for maintaining high motivation levels. With Centrical, every staff member can embody heroism, as the platform offers tailored challenges, weekly achievements, and evolving game narratives that illuminate their journey towards success and personal development. By associating specific behaviors with recognition, these actions can transform into lasting habits that benefit the workplace. Centrical harnesses data from your organizational systems and compensation plans to provide instant rewards for employees who make beneficial choices, ultimately fostering a more engaged and driven workforce. This not only enhances the individual employee experience but also uplifts overall organizational performance and morale, creating a thriving workplace where everyone feels valued and motivated. Such an approach can lead to a more dynamic and innovative company culture where every employee plays a key role in collective success.

Media

Media

Integrations Supported

Microsoft 365
3CX
ActiveCampaign
AdRoll
Automate.io
CallTools
Dialpad Sell
Exceed.ai
Flock
GetBusy
InTouch Tool
InboxCRM by AppEQ
Liveforce
MuleSoft Anypoint Platform
Progress DataDirect
Quoter
Relevize
StarfishETL
WhatsTool Business

Integrations Supported

Microsoft 365
3CX
ActiveCampaign
AdRoll
Automate.io
CallTools
Dialpad Sell
Exceed.ai
Flock
GetBusy
InTouch Tool
InboxCRM by AppEQ
Liveforce
MuleSoft Anypoint Platform
Progress DataDirect
Quoter
Relevize
StarfishETL
WhatsTool Business

API Availability

Has API

API Availability

Has API

Pricing Information

$14.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

United States

Company Website

www.zoho.com/crm/

Company Facts

Organization Name

Centrical

Date Founded

2013

Company Location

United States

Company Website

centrical.com/platform/gamification/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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