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Ratings and Reviews 5 Ratings

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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is MarketsandMarkets™ SalesIQ?

MarketsandMarkets' SalesIQ is an advanced B2B sales intelligence platform powered by AI, aimed at assisting companies in identifying new opportunities, enhancing pipeline growth, and expediting deal closures. It delivers immediate insights regarding account requirements, mapping of decision-makers, and understanding of competitive environments, which helps sales teams connect with the appropriate buyers at optimal moments. The platform's AI-driven sales suggestions, account-based planning tools, and comprehensive sales intelligence dashboard streamline the research process. Additionally, features such as real-time notifications, AI-generated conversation prompts, and analysis of financial trends empower businesses to boost their sales efficiency while achieving improved conversion rates. As a result, SalesIQ not only simplifies the sales process but also enhances overall performance in the competitive marketplace.

Media

Media

Integrations Supported

Blogger
CS-Cart Multi-Vendor
Campaign Monitor
Clearbit
Constant Contact
Facebook Messenger
Google Analytics
Instagram
Kissmetrics
Matomo
MyClassboard
Optimizely One
ProProfs Chat
Progress Sitefinity
Volusion
Weebly
Zoho Analytics
Zoho Assist
Zoho CRM
Zoho Directory

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

MarketsandMarkets

Date Founded

2009

Company Location

India

Company Website

www.marketsandmarkets.com

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

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