Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Axero Reviews & Ratings
    219 Ratings
    Company Website
  • Haystack Reviews & Ratings
    292 Ratings
    Company Website
  • MyHub Intranet Software Reviews & Ratings
    66 Ratings
    Company Website
  • Universal Knowledge  Reviews & Ratings
    16 Ratings
    Company Website
  • Acadia Reviews & Ratings
    3 Ratings
    Company Website
  • Captain Compliance Reviews & Ratings
    337 Ratings
    Company Website
  • Coursebox AI Reviews & Ratings
    101 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • Highcharts Reviews & Ratings
    122 Ratings
    Company Website
  • JAMS Scheduler Reviews & Ratings
    285 Ratings
    Company Website

What is Zoho Wiki?

Zoho Wiki makes it possible to streamline knowledge management for teams with its intuitive design tailored to fulfill the varying requirements of your organization. This user-friendly tool enables seamless creation and sharing of knowledge throughout your organization, allowing you to set up dedicated workspaces and pages, assign users, and customize your portal—all from a single platform. In doing so, it establishes a central hub for crucial information, where team members can easily capture their insights and generate content. You can also enhance the security of your data by applying custom permission settings for different pages and workspaces, ensuring precise control over access. Additionally, the ability to adjust the look of your wiki lets you personalize logos, layouts, and banners, aligning the portal with your branding. This customization not only reinforces your team's identity but also improves the overall user experience, making knowledge management both effective and coherent with your organizational values. Ultimately, with Zoho Wiki, teams can collaborate more efficiently and foster a culture of knowledge sharing.

What is MindTouch?

MindTouch is a powerful AI-driven knowledge management platform designed to enhance customer self-service, support agents, and elevate the overall customer experience. This innovative solution empowers businesses to create, manage, and distribute customized and consistent content across various channels, including websites, support portals, and CRM systems. Key features include sophisticated search capabilities, personalized content delivery, robust access control options, and smooth integration with popular platforms like Salesforce and ServiceNow. Furthermore, it supports content in different languages and offers analytics tools to optimize the knowledge base's performance. Acting as a centralized repository of information, MindTouch effectively reduces support expenses, increases customer satisfaction, and improves operational efficiency, ultimately creating a more seamless service experience for users. By adapting to diverse organizational requirements, it proves to be a crucial tool for companies aiming to deliver outstanding customer service, thus fostering loyalty and long-term relationships with their clientele.

Media

Media

No images available

Integrations Supported

Integrations Supported

Five9
Indent
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Agentforce Service
Salesforce Experience Cloud
SearchUnify
ServiceNow
Zendesk
Zoho Directory

API Availability

API Availability

Pricing Information

$3 per user per month
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/wiki/

Company Facts

Organization Name

MindTouch

Date Founded

2005

Company Location

United States

Company Website

www.mindtouch.com

Categories and Features

Corporate Wiki

Not specified

Intranet

Not specified

Knowledge Management

Not specified

Categories and Features

Corporate Wiki

Not specified

Help Authoring Tools

Not specified

Knowledge Management

Not specified

Popular Alternatives

Popular Alternatives

Archbee Reviews & Ratings

Archbee

AiurLabs