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Ratings and Reviews 0 Ratings
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is Zoho Workerly?
Zoho Workerly caters specifically to temporary staffing agencies by offering a robust platform for managing employee schedules, client and temp databases, job assignments tailored to client specifications, timesheet creation, and invoice processing. The software harnesses AI technology to swiftly match available temporary workers with job openings, thereby minimizing the time required for candidate selection. Enhanced communication tools also speed up the placement of temps, improving interactions between clients and candidates. With the Criteria Search feature, users can quickly organize and adjust job assignments by finding the most suitable temps. Additionally, tracking the hours worked by temporary staff across various projects is made easy, allowing for seamless invoice generation for clients. By assessing the unique needs of each client's assignments, users can guarantee that the temps selected have the appropriate skill sets for their tasks. Furthermore, the platform automatically calculates the total hours logged by temp workers on-site, ensuring precise billing and streamlined management. This comprehensive solution not only alleviates staffing difficulties but also significantly boosts operational productivity. Ultimately, Zoho Workerly empowers staffing agencies to operate more efficiently while meeting the dynamic demands of their clients.
What is Invoxy?
Contractors and temporary employees can effortlessly track their hours and obtain online approvals, while administrators can efficiently upload time entries in bulk, streamlining the process. Clients enjoy the ease of reviewing comprehensive timesheets and providing approvals via email, eliminating the necessity of logging into a system. An extensive audit trail of all approvals is preserved for accountability purposes. Furthermore, users can quickly create and send large batches of invoices tailored to individual client requirements. The platform offers remarkable insights into business performance through customizable, real-time reporting options. Invoxy serves as the connecting recruitment system that integrates your CRM/ATS, payroll, and accounting software, providing a powerful end-to-end solution for managing recruitment. This ensures a seamless data flow across your chosen technology stack, enhancing data integrity throughout every stage of the process. Each placement documented in your ATS is mirrored in Invoxy, facilitating easy reminders for candidates to log their hours. In addition, payroll information is automatically transmitted to your payroll system, and invoicing details are sent directly to your accounting software, significantly optimizing operations. This integration not only saves valuable time but also minimizes the potential for data handling errors, ultimately improving overall efficiency. Additionally, the user-friendly interface allows for quick adjustments, ensuring that all stakeholders are kept informed and up to date.
Integrations Supported
Bullhorn
JobAdder
KeyPay
Microsoft Power BI
PayHero
Xero
Integrations Supported
Bullhorn
JobAdder
KeyPay
Microsoft Power BI
PayHero
Xero
API Availability
Has API
API Availability
Has API
Pricing Information
$1 per month
Free Trial Offered?
Free Version
Pricing Information
$150 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
India
Company Website
www.zoho.com/workerly/
Company Facts
Organization Name
Invoxy
Date Founded
2016
Company Location
New Zealand
Company Website
www.invoxy.com
Categories and Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Staffing
Billing & Invoicing
CRM
Candidate Management
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing
Categories and Features
Recruiting Agency
Assessments
Background Screening
Billing & Invoicing
CRM
Candidate Management
Internal HR
Interview Management
Job Posting
Lead & Sales Management
Payroll Management
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Staffing
Billing & Invoicing
CRM
Candidate Management
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing