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What is Zonka Feedback?

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses collect feedback across channels, unify it in one place, analyze with AI, and act instantly. It offers surveys for NPS, CSAT, CES, and more with omnichannel distribution via Email, SMS, WhatsApp, Web, In-App, and Kiosks. Its AI Feedback Intelligence delivers thematic analysis, sentiment and impact scoring, entity recognition, and Ask AI to turn raw feedback into actionable insights. With a centralized inbox, real-time alerts, case management, and automation, teams can close the loop faster, respond to feedback, and resolve issues before they escalate. Zonka Feedback also includes reputation management to monitor and respond to online reviews. It integrates with 50+ tools, including Salesforce, HubSpot, Zendesk, and Intercom, to deliver a unified 360° view of the customer, empowering businesses to increase satisfaction, reduce churn, and accelerate growth.

What is Quickhunt?

Quickhunt is a cutting-edge platform tailored for product and customer-facing teams to centralize user feedback in one accessible location. It simplifies the entire process of collecting insights and prioritizing future developments. With features like a visual roadmap, in-app surveys, and a built-in changelog, Quickhunt keeps users informed and engaged at every stage of the product lifecycle. Teams can collect feedback from a variety of sources, pinpoint emerging trends, and convert authentic user insights into actionable product strategies. Whether developing new features or defining long-term goals, Quickhunt enables teams to focus on what matters most to their users. Designed for efficiency, transparency, and collaboration, it allows teams to shift from guesswork to assured execution. Quickhunt not only boasts user-friendliness and straightforward implementation, but it also provides a complimentary initial setup, making it a smart option for nurturing customer relationships and advancing product development effectively. By leveraging Quickhunt, teams can foster enhanced collaboration and facilitate more informed decision-making processes, ultimately resulting in improved outcomes and greater customer satisfaction. This platform's comprehensive approach truly elevates the way teams engage with their users and adapt to their needs.

Media

Media

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Integrations Supported

Easyflow
Facebook
Quickwork
Salesforce
SentiSum
Stackreaction
VenueSumo
WiserNotify
Workers by Delos
X (Twitter)
Zendesk
Zenkit Base

Integrations Supported

API Availability

API Availability

Pricing Information

$199.00/month
Feedback Management
Starting from $199/month
Zonka Feedback’s Feedback Management Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.
• Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)
• NPS, CSAT & CES measurement
• Online reputation management
• Advanced targeting & user segmentation
• Customizable & multilingual surveys
• Real-time dashboards, alerts & digests
• Case management & closed-loop workflows
• CX automation & workflows
• Location & Agent-based CX management
• Contact & user journey tracking
• 20+ premium integrations

AI Feedback Intelligence
Starting from $999/month
Zonka Feedback’s AI Feedback Intelligence Platform transforms high-volume unstructured feedback into actionable insights with GenAI-powered analysis, trends, and real-time role-based dashboards.
• Unify feedback from surveys, reviews, tickets, chats & calls
• AI-powered themes, entities & sentiment analysis
• NPS, CES, CSAT Impact analysis
• “Ask AI” Insights Assistant
• Key Driver identification
• Location, agent & entity insights
• Case management & CX automation
• Real-time alerts & digest emails
• Customizable AI (add/edit themes, business entities)
• Granular frontline & location-level intelligence

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Zonka Feedback

Date Founded

2014

Company Location

India

Company Website

www.zonkafeedback.com

Company Facts

Organization Name

Quickhunt

Date Founded

2025

Company Location

India

Company Website

quickhunt.app/

Categories and Features

Customer Feedback

Net Promoter Score (NPS)
Surveys
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

NPS

Not specified

SMS Survey

Analytics / Reporting

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Feedback

Not specified

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