Ratings and Reviews 22 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Community Phone Reviews & Ratings
    1,531 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,631 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,225 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    114 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,381 Ratings
    Company Website

What is Zoom Phone?

The cloud phone solution is specifically built for the Zoom platform, offering a modern user interface paired with enterprise-grade features that enhance voice communication. The Zoom administrator portal facilitates user management and provisioning, along with monitoring call quality and usage metrics. With a globally distributed cloud infrastructure, Zoom ensures secure HD Voice with exceptional reliability suitable for enterprises. Users can seamlessly make and receive calls, share content, and engage in video meetings, while also having the ability to send chat messages through Zoom's desktop or mobile applications. Additionally, phone calls can be effortlessly upgraded to Zoom Meetings, eliminating the need for participants to disconnect or dial into a different conference bridge. Native applications for Windows, MacOS, and Android are designed for ease of use and optimize both voice and video quality. As the range of countries offering local phone numbers continues to expand, customers looking for simplified global telephony management can easily port their numbers to Zoom to streamline their communications. This comprehensive integration allows businesses to enhance collaboration and connectivity across various regions.

What is Acepeak?

Acepeak provides an all-encompassing cloud communication and AI-fueled contact center solution designed for modern enterprises. This innovative platform effortlessly combines a variety of features such as business phone systems, high-definition voice calling, SMS and MMS messaging, video conferencing, team communication, call recording, voicemail, interactive voice response (IVR), and a range of AI-driven communication tools. Furthermore, Acepeak includes capabilities like an AI receptionist, support from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and smooth CRM integrations. Companies can easily manage voice, messaging, web chat, and social media interactions through a single, unified platform, effectively aiding teams that operate in multiple locations and countries. By leveraging Acepeak, organizations can optimize their communication workflows, enhance customer interactions, and effortlessly oversee all calls and conversations from one centralized hub, which ultimately leads to improved operational effectiveness and greater customer satisfaction. Its extensive functionalities empower businesses to adapt to the ever-evolving demands of the market while ensuring that their communication strategies remain robust and efficient.

Media

Media

No images available

Integrations Supported

Chorus by ZoomInfo
Desk Manager
Five9
GTT Envision
Genesys Cloud CX
Jiminny
LiveHelpNow
Microsoft 365
Microsoft Teams
NiCE CXone Mpower
Outdoo AI
Pickle
PowerSuite
Theta Lake
Tray.ai
Twilio Flex
WEX Field Service Management
Zoom Revenue Accelerator
Zoom Workplace

Integrations Supported

HubSpot CRM

API Availability

API Availability

Pricing Information

$14.99 per user per month
Or $12.49 per user per month if paid annually

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.us

Company Facts

Organization Name

Acepeak

Date Founded

2019

Company Location

Singapore

Company Website

www.acepeak.com

Categories and Features

AI Receptionists

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

AI Call Center

Not specified

AI Receptionists

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

Popular Alternatives

Popular Alternatives

Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia
TeleCMI Reviews & Ratings

TeleCMI

TeleCMI Technologies
Zoom Phone Reviews & Ratings

Zoom Phone

Zoom Communications