Zoom Reviews & Ratings

Zoom

4.6 out of 5 stars

Ratings and Reviews 574 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 120 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Alternatives to Consider

  • Google Workspace Reviews & Ratings
    4.6 out of 5 stars 69,294 Ratings
    Company Website for Google Workspace
  • Intermedia Unite Reviews & Ratings
    4.2 out of 5 stars 1,646 Ratings
    Company Website for Intermedia Unite
  • Axero Reviews & Ratings
    4.4 out of 5 stars 224 Ratings
    Company Website for Axero
  • Haystack Reviews & Ratings
    4.6 out of 5 stars 292 Ratings
    Company Website for Haystack
  • Zoom Phone Reviews & Ratings
    4.6 out of 5 stars 2,944 Ratings
    Company Website for Zoom Phone
  • Nasdaq Boardvantage Reviews & Ratings
    4.6 out of 5 stars 319 Ratings
    Company Website for Nasdaq Boardvantage
  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,769 Ratings
    Company Website for Connecteam
  • iBabs Reviews & Ratings
    4.6 out of 5 stars 79 Ratings
    Company Website for iBabs
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • CrankWheel Reviews & Ratings
    4.9 out of 5 stars 240 Ratings
    Company Website for CrankWheel

What is Zoom?

Zoom Meetings is an AI-powered video conferencing platform developed by Zoom for online meetings, remote collaboration, presentations, training sessions, and hybrid workplace communication. The software enables participants to join virtual meetings through desktop applications, mobile devices, web browsers, and compatible conference room systems. Its video conferencing capabilities include HD audio and video, screen sharing, customizable layouts, virtual backgrounds, appearance effects, and background noise suppression. Hosts can manage participant permissions, organize breakout rooms, control screen sharing, and configure meeting settings to support different collaboration requirements. Built-in collaboration features allow participants to exchange messages, annotate shared content, use digital whiteboards, and work together on documents during meetings. Zoom's AI meeting capabilities generate summaries, identify discussion highlights, extract action items, and answer questions about meeting conversations. My Notes enables users to capture personal meeting notes while AI-assisted transcription organizes important discussion points and generates structured takeaways. Automated captions and multilingual caption translation help participants follow discussions across different languages and accessibility requirements. Meeting recording capabilities allow authorized users to preserve sessions, review previous discussions, and share recordings with colleagues. Integration with Zoom Team Chat, Scheduler, Calendar, and supported third-party applications connects meeting activities with scheduling, document collaboration, and ongoing team communication. Zoom Meetings also provides administrative management, configurable security settings, meeting authentication options, reporting tools, and integrations that support deployment across small businesses, educational institutions, and large enterprises.

What is TeamViewer?

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Media

Media

Integrations Supported

AuthPoint
Freshservice
HaloCSM
Indent
Jira
Jira Work Management
KAMWISE
Komz
MOBIS
Microsoft Outlook
Okta
ServiceNow
Shift
Stackreaction
Teamstack
Trelica
Truto
Webinar Booster
Youzer
Zendesk

Integrations Supported

AuthPoint
Freshservice
HaloCSM
Indent
Jira
Jira Work Management
KAMWISE
Komz
MOBIS
Microsoft Outlook
Okta
ServiceNow
Shift
Stackreaction
Teamstack
Trelica
Truto
Webinar Booster
Youzer
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per user per month
Free Version

Pricing Information

$24.90 per month
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
1 Licensed User
1 Concurrent connection (channel)
3 Managed devices
Unlimited devices to connect from
3 Computers to connect to (add-on available)
3 Concurrent sessions (in tabs) per concurrent connection
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.com

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com

Categories and Features

Audio Conferencing

Not specified

Collaboration

Calendar Management
Real Time Editing
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging

Internal Communications

App Integration
Chat/Messaging
Telephony
Video Chat
Voice Chat

Live Streaming

Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Podcast Recording

Not specified

Remote Work

Live Chat
Meeting Management
Screen Sharing
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing

Team Communication

Audio Calls
Chat / Messaging
Mobile Access
Video Conferencing

UCaaS

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Co-Browsing

Not specified

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Endpoint Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Live Chat

Not specified

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Live Chat
Meeting Management
Remote Access
Remote Support
Screen Sharing
Task Management
Video Chat
Web Conferencing

Screen Sharing

Not specified

Secure Remote Access

Not specified

System Monitoring

Not specified

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Website Monitoring

Not specified

Popular Alternatives

Dialpad Connect Reviews & Ratings

Dialpad Connect

Dialpad
4.5 out of 5 stars

Popular Alternatives

CrankWheel Reviews & Ratings

CrankWheel

4.9 out of 5 stars
Google Workspace Reviews & Ratings

Google Workspace

Google
4.6 out of 5 stars
ScreenMeet Reviews & Ratings

ScreenMeet

4.5 out of 5 stars
CrankWheel Reviews & Ratings

CrankWheel

4.9 out of 5 stars
ISL Light Remote Desktop Reviews & Ratings

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
Microsoft Teams Reviews & Ratings

Microsoft Teams

Microsoft
4.6 out of 5 stars
ConnectWise ScreenConnect Reviews & Ratings

ConnectWise ScreenConnect

ConnectWise
4.5 out of 5 stars