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What is Zoom Visitor Management?

Zoom Visitor Management offers an all-in-one solution for managing visitor registration and check-in in Zoom Spaces, enabling organizations to efficiently pre-register guests, collect visitor data, and facilitate their arrival via email, QR codes, or kiosks on-site. This platform allows hosts to be instantly notified of guest arrivals through Zoom chat or email, and it also integrates with communication tools like Slack and Microsoft Teams for additional alerts. Administrators can oversee different visitor categories, manage invitations and locations using the Zoom web portal, track visitor activities, and produce downloadable reports to maintain oversight. Moreover, the service features options for creating and printing digital badges, taking visitor photographs, and monitoring the delivery of mail and packages effectively. Employees benefit from managing invitations seamlessly via the Zoom mobile app, while visitors can register and check in through invitation links or kiosks at their convenience. This comprehensive solution is particularly designed for organizations that handle guests, contractors, and deliveries across multiple office locations, significantly improving the efficiency of visitor management processes. With its intuitive interface and extensive features, Zoom Visitor Management enhances the visitor experience from beginning to end, ensuring a streamlined approach to handling all aspects of guest arrivals and interactions. By implementing such a system, organizations can foster a more organized and welcoming environment for all visitors.

What is EastCoast Visit?

You can significantly improve your visitor management process by incorporating our EastCoast Express service package with any of the basic options available. This enhancement guarantees that your guests receive a meticulously organized and detailed invitation through email. Additionally, you have the convenience of prebooking visitors via Outlook, which automatically sends a notification to the designated host. Security staff will be equipped with an updated list for evacuation purposes through the mobile application. When they arrive, visitors can effortlessly use their mobile visitor tickets to check in and gain entry. These tickets enable them to smoothly operate gates, doors, or speed gates. In accordance with the General Data Protection Regulation (GDPR), which was enforced on May 25, 2018, EastCoast Solutions has engaged Zacco, a firm specializing in intellectual property, to conduct an independent evaluation of both EastCoast Visit and our cloud-based service, EastCoast Express, ensuring compliance with the required regulations. The assessment of EastCoast Visit has recently concluded, and we are set to launch a new GDPR-compliant version (18 of the product) after the New Year, underscoring our dedication to privacy and data security. This forward-thinking initiative not only provides peace of mind to our clients but also enriches their overall experience with our offerings, ultimately leading to greater satisfaction.

Media

Media

Integrations Supported

Microsoft Teams
Slack
Zoom
Zoom Workplace
Zoom Workspace Reservation

Integrations Supported

API Availability

API Availability

Pricing Information

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/visitor-management/

Company Facts

Organization Name

EastCoast Solutions

Date Founded

1998

Company Location

Sweden

Company Website

www.eastcoast.se/en

Categories and Features

Visitor Management

Not specified

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking

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