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What is Zoom Visitor Management?

Zoom Visitor Management offers an all-in-one solution for managing visitor registration and check-in in Zoom Spaces, enabling organizations to efficiently pre-register guests, collect visitor data, and facilitate their arrival via email, QR codes, or kiosks on-site. This platform allows hosts to be instantly notified of guest arrivals through Zoom chat or email, and it also integrates with communication tools like Slack and Microsoft Teams for additional alerts. Administrators can oversee different visitor categories, manage invitations and locations using the Zoom web portal, track visitor activities, and produce downloadable reports to maintain oversight. Moreover, the service features options for creating and printing digital badges, taking visitor photographs, and monitoring the delivery of mail and packages effectively. Employees benefit from managing invitations seamlessly via the Zoom mobile app, while visitors can register and check in through invitation links or kiosks at their convenience. This comprehensive solution is particularly designed for organizations that handle guests, contractors, and deliveries across multiple office locations, significantly improving the efficiency of visitor management processes. With its intuitive interface and extensive features, Zoom Visitor Management enhances the visitor experience from beginning to end, ensuring a streamlined approach to handling all aspects of guest arrivals and interactions. By implementing such a system, organizations can foster a more organized and welcoming environment for all visitors.

What is Guidekick?

To improve the experience for visitors, content is intricately layered onto the map, enabling users to better understand and engage with your venue. You maintain complete control over this content while also gaining valuable insights into visitor demographics and behaviors through sophisticated analytics. The journey begins with the creation of an interactive 3D model of your location, which lays the groundwork for the entire user experience. From this point, the possibilities for engagement are vast. The mobile application serves as the perfect partner for visitors, making navigation and learning opportunities both smooth and enjoyable. Its user-centric design allows guests to immerse themselves in their environment without facing unnecessary distractions. Upon their arrival, the kiosk offers prompt guidance to help them orient themselves quickly. Just a few taps are all it takes for visitors to find out which attractions to visit and the most efficient paths to take. Additionally, the interactive 3D web map provides an invaluable resource for individuals who cannot visit in person, allowing them to explore your space remotely. This tool can also be effortlessly integrated into your organization's current website, enhancing its accessibility even further. By adopting this thorough strategy, you ensure that every visitor, whether physically present or engaging from afar, can fully enjoy and appreciate all that your venue has to offer. Moreover, this thoughtful approach fosters a deeper connection between your audience and the unique experiences available.

Media

Media

Integrations Supported

Microsoft Teams
Slack
Zoom
Zoom Workplace
Zoom Workspace Reservation

Integrations Supported

API Availability

API Availability

Pricing Information

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/visitor-management/

Company Facts

Organization Name

Guidekick

Date Founded

2013

Company Location

United States

Company Website

guidekick.co

Categories and Features

Visitor Management

Not specified

Categories and Features

Digital Wayfinding

Not specified

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