Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • VirtualPBX Reviews & Ratings
    141 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,109 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    95 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    22 Ratings
    Company Website
  • Moneypenny Reviews & Ratings
    963 Ratings
    Company Website
  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    192 Ratings
    Company Website
  • Convoso Reviews & Ratings
    674 Ratings
    Company Website

What is Zultys MX?

Our extensive business phone systems can be implemented on-site, offered as virtual solutions, or set up through a hybrid arrangement. No matter which option you select, all systems are powered by the same software, guaranteeing a uniform selection of powerful features, easy operation, and a smooth user experience. For ultimate convenience, you can choose a fully hosted and managed Zultys MX system, which provides customized packages for everyday users, sophisticated features for superior unified communications, and integrated contact center solutions tailored for customer service, sales, and support teams. Furthermore, the Zultys MXvirtual acts as a fully integrated unified communication system and IP phone setup, crafted to function as a VMware-compatible virtual appliance. This cutting-edge and scalable offering merges voice, video, data, and mobility to boost collaboration and communication within businesses of any size, ultimately streamlining workflows and enhancing productivity. With the ability to adjust to a variety of business requirements, our systems are specifically designed to promote growth and connectivity in an ever-evolving business landscape, ensuring that companies remain competitive and responsive to changing demands. As businesses continue to expand, the flexibility of our systems becomes increasingly vital in supporting diverse operational needs.

What is Sinch Contact Pro?

Sinch Contact Pro is a dynamic cloud-based contact center solution designed to enhance customer service interactions across various channels. This platform supports an array of communication options, including voice calls, emails, chats, video calls, SMS, and widely-used messaging services like WhatsApp, Facebook Messenger, and Viber. It allows for seamless integration with numerous CRM systems, such as Salesforce, ServiceNow, and SAP, enabling agents to manage customer interactions from a unified interface. Among its key features are real-time monitoring, historical data analysis, agent support, and the management of outbound campaigns. Additionally, Sinch Contact Pro incorporates pre-built chatbot capabilities through Sinch Chatlayer, facilitating efficient handling of customer queries. With flexible deployment alternatives, it accommodates both cloud and on-premise setups, appealing to various organizational needs. This versatility not only makes it a compelling option for businesses aiming to improve their customer support but also ensures an optimized experience for users interacting with the system. Overall, Sinch Contact Pro stands out as a comprehensive solution in the competitive landscape of contact center technologies.

Media

Media

Integrations Supported

Azure Marketplace
Facebook Messenger
SAP Cloud Platform
Salesforce
ServiceNow
Sinch
VMware Cloud
Viber
WhatsApp

Integrations Supported

Azure Marketplace
Facebook Messenger
SAP Cloud Platform
Salesforce
ServiceNow
Sinch
VMware Cloud
Viber
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zultys

Date Founded

2001

Company Location

United States

Company Website

www.zultys.com/business-phone-systems/

Company Facts

Organization Name

Sinch

Company Location

Sweden

Company Website

sinch.com/products/contact-pro/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Popular Alternatives

Popular Alternatives

uContact Reviews & Ratings

uContact

net2phone
Local Measure Engage Reviews & Ratings

Local Measure Engage

Local Measure
Calabrio ONE Reviews & Ratings

Calabrio ONE

Calabrio
Windstream Enterprise CCaaS Reviews & Ratings

Windstream Enterprise CCaaS

Windstream Enterprise