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What is Zuppler?

Menu Anywhere A comprehensive and tailored online ordering system created to elevate your business and strengthen customer relationships, whether in digital spaces or physical venues. Menus designed for online ordering that go beyond mere looks With our Pixel-Perfect technologyâ„¢, Zuppler menus are completely tailored to embody your brand while effortlessly integrating with your website and mobile app, showcasing captivating menu visuals that enhance the ordering experience. No other platform for online ordering matches the degree of customization that supports customers throughout their entire ordering process. Revolutionize the dine-in experience with On Premise Ordering Zuppler's On Premise Ordering capability allows guests to place food orders directly from their own devices, ensuring a contactless dining experience. By partnering with various POS systems, Zuppler ensures that dine-in orders are sent straight to the POS for swift processing, making operations smoother for restaurant staff. This advancement not only increases convenience for diners but also optimizes the overall ordering workflow, creating a more efficient atmosphere for everyone involved. Furthermore, by embracing such technology, restaurants can adapt to changing consumer preferences while maintaining high standards of service.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

AdRoll
Andromeda POS
Braintree
Cartwheel
Checkmate
Chowly
DoorDash
Facebook
Google Ads
Google Analytics
HubSpot Customer Platform
Marigold Engage+
PAR Engagement
PAR POS
PayPal
Spoonity
Worldpay

API Availability

API Availability

Has API

Pricing Information

$129

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zuppler

Date Founded

2009

Company Location

United States

Company Website

www.zuppler.com

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Menu

Not specified

Online Ordering

Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator

Categories and Features

Online Ordering

Not specified

Popular Alternatives

Popular Alternatives

No Alternatives
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