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What is Zurmo?

While customer relationship management (CRM) systems are equipped with a variety of features aimed at boosting business efficiency, many users report dissatisfaction with their overall experience. They often find the process of integrating and using a CRM to be frustrating and laborious, largely due to challenges such as a significant learning curve, the need for repetitive data entry, and a general lack of intuitiveness. Consequently, many CRM systems struggle to maintain momentum after their initial setup. In light of these challenges, an important question arises: how can organizations improve their engagement with CRM systems? One promising solution is the adoption of a socially integrated and gamified CRM platform. By adding these elements, users are generally more inclined to interact with the software, taking pleasure in routine tasks and thereby boosting their productivity throughout the workday. For instance, Zurmo stands out as an innovative open-source CRM that has taken the lead in integrating gamification techniques, skillfully merging motivational strategies with essential sales automation functions to enhance user involvement. This method not only aids in retaining users but also encourages a spirit of collaboration where teams can work together more effectively, fostering a more positive workplace culture. Ultimately, investing in a CRM that prioritizes user experience could lead to lasting success and higher satisfaction levels among team members.

What is Hoopla?

Hoopla serves as an automated system designed for real-time sales motivation and performance management. It celebrates achievements through various streaming channels, which encompass leaderboards, dashboards, progress indicators, and data that is automatically sourced from Salesforce. This versatile tool is beneficial for not only sales teams but also customer service, support, marketing, and other organizational departments by providing immediate insights. With its gamification capabilities, Hoopla allows the incorporation of game-like elements into performance milestones, facilitating engaging contests like face-offs or tournaments. By fostering a competitive atmosphere, gamification can significantly enhance productivity and performance across all departments. Additionally, Hoopla offers a digital signage solution to connect your workplace, enabling the streaming of company announcements, videos, and motivational quotes. To further engage and inspire your team, the Hoopla mobile app integrates seamlessly with platforms like Slack, ensuring motivation is always just a tap away. Thus, Hoopla not only drives performance but also cultivates a vibrant workplace culture.

Media

Media

Integrations Supported

Boostr
Gmail
Google Analytics
Google Docs
Google Sheets
Google Workspace
InterServer
Microsoft 365
Microsoft Excel
Microsoft Outlook
Salesforce
Slack

Integrations Supported

Boostr
Gmail
Google Analytics
Google Docs
Google Sheets
Google Workspace
InterServer
Microsoft 365
Microsoft Excel
Microsoft Outlook
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Pricing Information

$199.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EspoCRM

Date Founded

2010

Company Website

www.espocrm.com/open-source/zurmo/

Company Facts

Organization Name

Hoopla

Company Location

United States

Company Website

www.hoopla.net

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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