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What is aTouchAway?

The aTouchAway platform greatly improves patient outcomes by enabling virtual communication, remote monitoring, care plan management, and efficient clinical workflows. It facilitates effortless interaction between patients, caregivers, and healthcare teams through a secure environment that accommodates video calls, messaging, and group discussions. Users can participate in two-way video conferences and even invite an extra person for more comprehensive conversations. Those who may find technology challenging can initiate a video call with a simple touch, making it user-friendly. Secure text messaging allows for communication within the care circle or in group chats, with strong encryption to safeguard sensitive health information. Additionally, users can share images, videos, and documents as attachments, which are temporarily stored and automatically deleted after 72 hours to ensure confidentiality. This comprehensive approach not only enhances access to healthcare services but also cultivates a more interconnected healthcare experience for everyone involved. As a result, this platform not only benefits those receiving care but also empowers healthcare providers to deliver improved support and engagement.

What is Providertech?

Providertech offers a text messaging solution that is designed with built-in HIPAA compliance, significantly boosting operational efficiency while enhancing the overall patient care experience. This secure platform enables two-way messaging, facilitating instantaneous communication between healthcare providers and their patients. By adopting this system, healthcare organizations can minimize incoming call volumes, thereby improving operational workflows and patient care outcomes. Continuous communication via secure text messaging helps to fill gaps in patient care and guarantees clear information exchange between visits. This solution plays a crucial role in navigating patients through the complexities of the healthcare landscape and supports discussions centered on population health management. Routine questions can be efficiently handled without requiring phone calls, as patients receive your messages or notifications straight to their mobile devices. The option to send secure photos, videos, and documents allows for more effective dissemination of vital information. Additionally, patients can access this service without needing to download any specific applications, ensuring a seamless user experience. In summary, this progressive approach not only strengthens connections within the healthcare ecosystem but also significantly enhances the experiences of both providers and patients. Moreover, it encourages proactive engagement, ultimately leading to better health outcomes and increased patient satisfaction.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Azure
athenahealth Population Health

Integrations Supported

Microsoft 365
Microsoft Azure
athenahealth Population Health

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aetonix Systems

Date Founded

2014

Company Location

Canada

Company Website

aetonix.com/platform/

Company Facts

Organization Name

Providertech

Company Location

United States

Company Website

www.providertech.com/hipaa-compliant-texting/

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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