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What is accesso LoQueue?

When guests spend less time in queues, they are able to immerse themselves in the overall experience much more! By removing physical lines for your patrons, you promote safe social distancing while allowing them to discover all the offerings your venue has to offer. Our cutting-edge virtual queuing solutions have already enhanced the experience for over 19 million visitors, helping them bypass long waits and fully appreciate their time. Eliminating wait times not only makes your guests feel at ease but also ensures compliance with social distancing measures. Moreover, this approach provides them with increased opportunities to enjoy the diverse attractions your venue has available. With an extensive portfolio of patents and two decades of experience in the industry, we are exceptionally equipped to refine your venue’s virtual queuing approach. By offering various service levels designed for different budgets, you can facilitate shorter wait times and tailor-make ride experiences. Free from the hassle of lining up, guests can spend more time indulging in shopping and dining experiences at your venue. Our dedication lies in providing a high-quality service experience that maximizes revenue generation for our partners. Ultimately, we aim to create memorable and delightful visits for every guest while enhancing overall satisfaction and enjoyment during their time with us. By focusing on innovation, we ensure that your venue remains a top destination for unforgettable experiences.

What is WaitQ?

WaitQ is a user-friendly cloud-based solution for queue management that aims to improve the waiting experience while helping businesses minimize customer losses caused by long wait times and no-shows. It goes beyond simple waitlist management by organizing appointments and RSVP lists, allowing businesses to efficiently manage the entire customer flow—whether they are walk-ins or have scheduled visits—through a single integrated platform. Customers can easily check in or book appointments via a tailored public page, their smartphones, or a kiosk, and they can track their real-time status in a virtual waiting area without needing to download an application or create an account. When it's their turn, customers receive notifications via push, SMS, WhatsApp, or email, enabling them to leave a crowded entrance and wait in a more relaxed environment. The platform also includes features like floorplans and table management specifically designed for restaurants, which enhance operational productivity. Moreover, analytics provide valuable insights into wait times, customer behaviors in queues, and no-show rates over time, while allowing for custom branding during every customer interaction—all without requiring app downloads or the purchase of specialized hardware. This all-encompassing approach not only simplifies customer management but also greatly boosts overall satisfaction, demonstrating the platform's significant value to businesses and their patrons alike.

Media

Media

Integrations Supported

Integrations Supported

Android
Apple Calendar
Apple iOS
Google Calendar
Odoo
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

accesso

Company Location

United States

Company Website

www.accesso.com/solutions/virtual-queuing

Company Facts

Organization Name

WaitQ

Date Founded

2026

Company Location

Portugal

Company Website

waitq.app/

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Dashboard
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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