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What is agenola?

Agenola functions as an AI-driven shopping assistant tailored for online retail platforms, featuring a conversational avatar that interacts with customers through either voice or text, leveraging the store's inventory, pricing details, stock availability, and policies. It effectively handles questions about products, provides tailored recommendations, compares various items, recognizes similar products based on images uploaded by users, and escalates any unresolved inquiries to a specialized support team. Retailers can effortlessly configure the assistant through an intuitive dashboard, choose their desired avatar and voice, link their store, and implement the assistant without needing any programming expertise. Compatible with leading e-commerce solutions such as Shopify, WooCommerce, Magento, and BigCommerce, Agenola also seamlessly integrates with customer support tools like Zendesk, Gorgias, Intercom, and Freshdesk. The assistant's multilingual capabilities support 20 different languages, allowing it to offer updates on order statuses in various languages. Furthermore, it can monitor purchase events and relay that information to connected accounts on platforms such as Meta, Google Ads, TikTok, and Google Analytics for users on Shopify, WooCommerce, and Magento. Monthly subscription plans are offered, including credit allowances and the possibility of acquiring one-time credit packs, providing a flexible solution for users. Ultimately, Agenola significantly enhances the online shopping experience by creating a more engaging and efficient interaction between customers and store proprietors, fostering a sense of connection in the digital marketplace. This innovation not only improves customer satisfaction but also aids in driving sales for online businesses.

What is AskSpot?

AskSpot is a cloud-based AI platform specifically crafted for online retailers to improve their sales and customer support capabilities. Its chat agent engages with product databases to deliver information on items, shipping, returns, and provides comparisons and recommendations, aiding customers in completing their purchases. Furthermore, a specialized inbox agent integrates effortlessly with help desks and marketplace messaging systems to organize inquiries, retrieve pertinent store details, create responses, and escalate matters to the appropriate staff when required. The platform also incorporates a collaborative knowledge base, management tools, and analytics, enabling its agents to converse in over 200 languages. With established integrations across numerous e-commerce platforms such as Shopify, WooCommerce, Magento, PrestaShop, IdoSell, Shoper, AtomStore, RedCart, BaseLinker, Freshdesk, Thulium, Zendesk, Allegro, and Amazon, it also allows for custom API integrations with additional systems. Ultimately, AskSpot is designed to empower e-commerce businesses by simplifying product discovery and enhancing customer support across multiple channels, including storefronts, help desks, and marketplaces, thus ensuring a more seamless shopping experience. This cutting-edge technology not only enhances operational efficiency but also plays a crucial role in nurturing stronger relationships with customers, which is vital for long-term business success. As a result, retailers utilizing AskSpot can better meet the evolving needs of their clientele.

Media

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Media

Integrations Supported

BigCommerce
Freshdesk
Magento
Shopify
WooCommerce
Zendesk
Google Ads
Google Calendar
Google Docs
Google Drive
Google Sheets
Gorgias
Meta Pixel
Microsoft Teams
Telegram
TikTok
WhatsApp

Integrations Supported

BigCommerce
Freshdesk
Magento
Shopify
WooCommerce
Zendesk
Amazon
RedCart
Thulium

API Availability

API Availability

Has API

Pricing Information

$29/month
A free plan and free trial are available. Paid plans are billed monthly in USD and include credit allowances. There is no setup fee or fixed-term commitment. Unused monthly credits do not roll over; after the grace allowance, service pauses until renewal, upgrade or top-up, with no overage charge. Optional credit packs are one-time purchases from $5 for 10,000 credits to $1,350 for 5,000,000 credits and expire after 12 months.
Free Version
Free Trial Offered?

Pricing Information

$290/month
The AI Chat Agent is €250/month for up to 1,250 conversations; additional conversations cost €0.18 each and additional domains or instances cost €49/month. The AI Inbox Agent is €120/month plus €0.18 per ticket resolved without a human and €0.05 per processed ticket. Monthly billing; no setup fee or per-seat charge; prices exclude VAT. A 7-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ElliSekiz LLC

Date Founded

2026

Company Location

United States

Company Website

agenola.ai/en

Company Facts

Organization Name

AskSpot

Date Founded

2022

Company Location

Poland

Company Website

askspot.io

Categories and Features

Categories and Features

AI Customer Service

Not specified

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