Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    8,335 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • InboxAlly Reviews & Ratings
    124 Ratings
    Company Website
  • SAP S/4HANA Cloud Public Edition Reviews & Ratings
    4,267 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    588 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • ToogleBox Reviews & Ratings
    75 Ratings
    Company Website
  • gPanel Reviews & Ratings
    68 Ratings
    Company Website

What is InboxCRM by AppEQ?

InboxCRM by AppEQ is a powerful Customer Success platform designed to operate natively within Gmail, helping CS teams stay organized, proactive, and efficient without leaving their inbox. The platform enables users to import accounts seamlessly from Gmail and Google Calendar, while automatically logging all email and meeting touchpoints to create a unified, real-time overview of account health, usage metrics, and renewal risks. InboxCRM’s intuitive dashboards deliver actionable insights into at-risk customers, engagement trends, and expansion opportunities, all accessible without the need to toggle between different applications. Integration with leading CRMs such as Salesforce, HubSpot, and Zoho, along with analytics, helpdesk, and collaboration tools, ensures a smooth and cohesive data ecosystem. The platform’s smart filtering and role-based access control personalize each team member’s view, focusing attention on the most relevant information. Automated alerts notify teams of critical events, while personalized email templates streamline communication. Additionally, InboxCRM offers one-click generation of quarterly business review (QBR) decks, significantly reducing preparation time. By centralizing all customer success activities within Gmail, the tool enhances team productivity and responsiveness. This unified approach empowers customer success teams to boost retention, uncover upsell opportunities, and deliver superior customer experiences. In sum, InboxCRM by AppEQ transforms customer success management by integrating seamlessly into daily workflows and making data-driven decisions effortless.

What is Cust AI?

Cust is a groundbreaking platform designed to harness artificial intelligence, greatly enhancing the efficiency and effectiveness of Customer Success Managers (CSMs) by simplifying various tasks and enabling customized interactions with clients. Leveraging AI agents, the platform performs customer research, recommends the best next actions, executes those steps effortlessly, extracts insights from discussions, updates contact information, and automates data entry tasks. This innovative approach empowers CSMs to provide personalized experiences to a wider array of clients, including smaller accounts that often receive less attention. In contrast to traditional email automation methods that typically yield poor engagement—where generic bulk emails see response rates below 1% and struggle to manage replies—Cust promotes tailored, direct conversations that achieve impressive response rates of around 30% while seamlessly managing incoming replies. By effectively connecting clients with CSMs, Cust not only enhances customer interactions but also fosters deeper, more meaningful relationships that can drive long-term loyalty and satisfaction. This transformative capability positions Cust as a vital tool for businesses looking to elevate their customer success strategies.

Media

Media

Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Salesforce
Chargebee
ChurnZero
Freshdesk
Gmail
Gong
Google Docs
Google Sheets
Jira
LeadSquared
Looker
Outreach
Planhat
Productboard
Segment
Zoho CRM
ZoomInfo

Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Salesforce
Chargebee
ChurnZero
Freshdesk
Gmail
Gong
Google Docs
Google Sheets
Jira
LeadSquared
Looker
Outreach
Planhat
Productboard
Segment
Zoho CRM
ZoomInfo

API Availability

Has API

API Availability

Has API

Pricing Information

$15/user/month
Free Trial Offered?
Free Version

Pricing Information

$400 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AppEQ.ai

Date Founded

2022

Company Location

India

Company Website

www.appeq.ai/

Company Facts

Organization Name

Cust AI

Date Founded

2023

Company Location

United States

Company Website

cust.co

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Inbox Pirates Reviews & Ratings

Inbox Pirates

Crewcharge Technologies

Popular Alternatives

FROGED Reviews & Ratings

FROGED

FROGED Technologies
Serif Reviews & Ratings

Serif

Serif AI