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What is astTECS?

The *astTECS IPPBX system serves as the perfect solution for businesses of all sizes, ensuring a comprehensive set of high-end features at a reasonable cost while holding TEC certification from the Government of India. This innovative PBX solution empowers organizations to be adaptable, forward-thinking, and competitive, all while streamlining telecom costs. Additionally, the *astTECS Call Center Dialer stands out as an omnichannel contact center solution, featuring a sophisticated real-time dashboard to monitor agents effectively. With the incorporation of advanced analytics and AI-driven capabilities, this dialer significantly enhances both agent productivity and customer interactions. Furthermore, *astTECS offers a robust call recording solution tailored for your business needs, with an intuitive voice recorder that boasts a range of advanced functionalities. Seamless integration with various PBX systems is a key benefit, as it supports ISDN/PRI, IP, analog lines, and mobile networks, ensuring comprehensive recording of all incoming and outgoing calls. This all-in-one solution not only optimizes communication but also facilitates better decision-making through detailed call insights.

What is OpenSIPS?

OpenSIPS serves as an open-source SIP proxy/server capable of managing voice, video, instant messaging, presence, and a variety of other SIP extensions. This adaptable signaling SIP server is tailored for carriers, telecom operators, and ITSPs, offering solutions for a broad range of applications including Class 4 and Class 5 residential platforms, trunking and wholesale services, as well as enterprise and virtual PBX systems. It also functions effectively as a session border controller, application server, load balancer, and is utilized in call centers among many other applications. With the ability to handle high throughput, it supports tens of thousands of calls each second along with millions of concurrent connections, making it a favored option for numerous SIP use cases. The strength of OpenSIPS lies in its flexible routing and integration capabilities, enabling users to implement custom routing logic via routing scripts and a wealth of interfacing APIs. Featuring over 120 modules, it supports robust application development for SIP management, backend operations, and routing processes. Furthermore, the 3.2 version of OpenSIPS has received a comprehensive security audit, bolstering its safety and dependability for users. As a resilient framework, it not only caters to present requirements but also adapts and evolves to meet the ever-changing challenges within the telecommunications sector, ensuring its relevance for years to come. This commitment to continuous improvement underscores the importance of innovation in maintaining a competitive edge in the industry.

Media

Media

Integrations Supported

Ansible
Asterisk
Docker
Facebook Messenger
Fonimo
LeadSquared
Netdata
Salesforce
Sugar Connect
VICIdial
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM

Integrations Supported

Ansible
Asterisk
Docker
Facebook Messenger
Fonimo
LeadSquared
Netdata
Salesforce
Sugar Connect
VICIdial
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

*astTECS

Date Founded

2007

Company Location

India

Company Website

www.asttecs.com

Company Facts

Organization Name

OpenSIPS

Company Location

United States

Company Website

opensips.org

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

PBX

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

PBX

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