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What is atEaseAI?

Managing customers after the sale takes more than keeping records up to date. Teams need to recognise when an account needs attention, prepare for the right conversation, and make sure someone follows through. atEaseAI gives Customer Success Managers, Account Managers, and their leaders a shared workspace for that work. Designed for B2B SaaS businesses, the platform connects information from supported customer systems to help teams assess relationships, track progress toward value, and organise their next steps. It supports the customer lifecycle, including onboarding, ongoing adoption, churn prevention, renewal preparation, and account growth. Agent Caleb lets users work conversationally with account and portfolio information. A team member can ask for a customer review, investigate a risk, explore an expansion opportunity, or prepare a plan. Agent Caleb uses the available customer data alongside the organisation’s Business Profile, which defines its terminology, customer journey, success measures, and operating playbooks. The responsible person reviews the output, makes adjustments, and approves consequential actions before they are carried out through available integrations and platform capabilities. Automation & Workflows help maintain ownership and repeatable processes, while reporting helps leaders assess progress and team performance. atEaseAI suits dedicated post-sales departments as well as smaller businesses where one person handles several customer responsibilities. Its account-based pricing includes unlimited users and AI usage, allowing colleagues to collaborate without additional seat charges. Developed by Renz Innovations Private Limited, atEaseAI focuses on helping teams spend less time assembling information and coordinating routine work, leaving more time for meaningful customer conversations.

What is Exeechain?

Exeechain helps B2B SaaS customer success teams keep revenue by spotting the accounts most likely to churn and drafting the save before renewal. Every account gets a daily churn risk score from 0 to 100 with the top reasons attached, built from billing status, product usage, support conversations, NPS, champion changes and CRM activity. When risk rises, Exeechain writes the outreach from that customer's own history and queues it for approval. When a payment fails, a recovery sequence runs until the card is fixed. Prebuilt playbooks cover renewal at risk, login decay, NPS drop, champion loss and billing failure. Revenue forecasting, QBR automation and an AI Copilot round out the platform. Connects to Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack. Pricing is published: a free tier on sample data, then $299/mo for 150 customers, $999/mo for 500, $2,999/mo for 2,000, Enterprise from $5,900/mo. No implementation fee, month to month.

Media

Media

No images available

Integrations Supported

HubSpot CRM
Salesforce
Zendesk
Freshdesk
Gmail
Google Analytics
Microsoft Outlook
PostHog
Zoho CRM

Integrations Supported

HubSpot CRM
Salesforce
Zendesk
Intercom
Mixpanel
Slack
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required.
Full access to all core features.
Free Trial Offered?

Pricing Information

$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

atEaseAI

Date Founded

2025

Company Location

India

Company Website

www.ateaseai.com

Company Facts

Organization Name

Exeechain

Date Founded

2025

Company Location

Nepal

Company Website

exeechain.com

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics

Categories and Features

AI Customer Success

Not specified

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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