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What is bSmart MDM?

Experience the forefront of Advanced Metering Infrastructure (AMI) with bSmart MDM, an exceptional commercial off-the-shelf meter data management solution that empowers utilities to capitalize on the benefits of smart metering technology. By seamlessly incorporating bSmart MDM with a variety of mobile and web applications, utilities can significantly improve their operational efficiency, reduce costs, enhance the accuracy of meter data, fortify revenue protection efforts, and increase customer satisfaction. Built with cutting-edge industry standards and leveraging the latest advancements in information technology, bSmart MDM utilizes the finest open-source technologies available. With BCITS's remarkable fusion of industry knowledge, practical experience, and IT expertise, bSmart MDM is meticulously designed to help utilities optimize their meter-to-cash workflows, decrease operational expenses, and recoup implementation costs more swiftly. This system addresses not only the current requirements of utilities but also strategically positions them for enduring success in a continuously changing industry environment. Moreover, its adaptability ensures that utilities can evolve alongside technological advancements, thereby maintaining a competitive edge.

What is Orbit MDM?

The Orbit Meter Data Management (MDM) system acts as a middleware solution that connects meter data through the AMI framework and integrates it with the utility’s customer information system (CIS). Each year, Orbit MDM compiles over 3.6 million raw AMI reads from an individual meter, transforming this information into visual formats and concise customer usage summaries. Its powerful data management features enable users to retrieve both real-time and historical interval readings at intervals as brief as five minutes. This system is adept at addressing customer inquiries while effectively overseeing distribution assets such as meters and transformers. Users can easily navigate through different service types, including electricity, water, and gas, by selecting the relevant tab. Additionally, adjusting the displayed metrics for any specific year, month, or day is a straightforward process within the Orbit MDM platform. This system also ensures compatibility with all leading AMI vendor systems, allowing for a smooth integration experience for utilities. With its extensive range of functionalities, Orbit MDM significantly improves operational efficiency and enhances customer service for utility providers, making it an invaluable tool in the industry. Moreover, the ability to customize data views enhances user experience, further solidifying its role as an essential resource for utility management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BCITS

Company Location

India

Company Website

www.bcits.co.in

Company Facts

Organization Name

PCS

Company Location

United States

Company Website

pcs-csa.com/products-services/mdm-meter-data-management

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

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