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Total 5 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 3 out of 5 stars

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What is bten?

By monitoring your sales, we enable evaluation requests that encourage your customers to freely share their positive feedback while inviting them to contact your business if they experience any dissatisfaction. Directly engaging with your customers through our platform not only demonstrates your appreciation for their input but also improves their overall satisfaction levels. When individuals take the time to leave either a positive or negative review, these insights become essential indicators for where you should focus your resources or make necessary enhancements. Sustaining genuine engagement with your customers doesn't need to be an expensive or time-consuming endeavor. Bten provides you with powerful communication tools designed to increase your profits effectively. Each interaction can be personalized to align with your brand and tailored to gather valuable insights, all while offering your customers an experience that can drive growth for your business. Ultimately, discussions about the importance of follow-through in customer interactions underscore the vital role that Bten plays in establishing that connection. This integration not only simplifies communication but also empowers you to nurture enduring relationships with your clientele, ensuring that your business thrives in the long run. By leveraging these strategies, you can create a sustainable feedback loop that continuously enhances both customer satisfaction and business performance.

What is Feedback Link?

Gather customer insights and encourage them to share their positive experiences across the web. By utilizing Feedback Link, you can quickly engage your promoters to promote their satisfaction online. This tool not only enables businesses to assess customer experiences but also transforms satisfied clients into passionate advocates on popular review sites like Trustpilot, Yelp, and Facebook, amplifying their voice in the digital landscape. Additionally, fostering a community of online advocates can significantly enhance your brand's reputation and attract new customers.

Media

Media

Integrations Supported

Google Business Profile
Salesforce
WhatsApp
WooCommerce

Integrations Supported

Google Business Profile
Facebook
Foursquare
G2
Google Shopping
Tripadvisor
Trustpilot
X (Twitter)
Yelp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Bten

Date Founded

2019

Company Location

United States

Company Website

bten.us

Company Facts

Organization Name

Feedback Link

Company Website

www.feedback.link

Categories and Features

Brand Management

Not specified

NPS

Not specified

Categories and Features

NPS

Not specified

Review Management

Review Request
Social Sharing

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