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What is bten?

By monitoring your sales, we enable evaluation requests that encourage your customers to freely share their positive feedback while inviting them to contact your business if they experience any dissatisfaction. Directly engaging with your customers through our platform not only demonstrates your appreciation for their input but also improves their overall satisfaction levels. When individuals take the time to leave either a positive or negative review, these insights become essential indicators for where you should focus your resources or make necessary enhancements. Sustaining genuine engagement with your customers doesn't need to be an expensive or time-consuming endeavor. Bten provides you with powerful communication tools designed to increase your profits effectively. Each interaction can be personalized to align with your brand and tailored to gather valuable insights, all while offering your customers an experience that can drive growth for your business. Ultimately, discussions about the importance of follow-through in customer interactions underscore the vital role that Bten plays in establishing that connection. This integration not only simplifies communication but also empowers you to nurture enduring relationships with your clientele, ensuring that your business thrives in the long run. By leveraging these strategies, you can create a sustainable feedback loop that continuously enhances both customer satisfaction and business performance.

What is Retamo?

Retamo provides an effortless way to monitor, generate, and evaluate your company's online customer ratings, allowing you to develop a stellar digital reputation. Uncover the benefits of utilizing this cutting-edge tool to manage your business reviews effectively. You can watch customer ratings for both your organization and its rivals across over 50 different online review platforms. By motivating your happy customers to leave positive reviews on the platforms that are most impactful for you, you can significantly improve your online presence and draw in more leads and new clients. With just a few clicks, you can easily share positive testimonials on social media or integrate them seamlessly into your website. Moreover, you can assess your company's performance alongside that of competitors through reliable metrics, gaining invaluable insights in the process. Retamo keeps you updated on the various rating sites and social networks where your business is listed, ensuring that you remain aware of your ratings. You can also showcase your organization’s ratings across various platforms based on specific criteria, allowing you to highlight your strengths and accomplishments more effectively. With Retamo, you are equipped to manage your online image and reputation with confidence and ease, while also benefiting from its user-friendly interface and comprehensive features. Ultimately, utilizing this tool can profoundly impact your business's success in the digital landscape.

Media

Media

Integrations Supported

Salesforce
WhatsApp
WooCommerce

Integrations Supported

Airbnb
Amazon
Doctify
G2
Glassdoor
Google Play
HomeToGo
Hotels.com
Indeed
Lieferando
OpenTable
Stepstone
Treatwell
TrustRadius
Trusted Shops
Trustpilot
eKomi

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€19 per account per month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Bten

Date Founded

2019

Company Location

United States

Company Website

bten.us

Company Facts

Organization Name

Retamo

Company Location

Germany

Company Website

retamo.de/

Categories and Features

Brand Management

Not specified

NPS

Not specified

Categories and Features

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Reputation Management

Campaign Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

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