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What is buku?

Our cutting-edge digital tipping platform not only boosts the earnings of service personnel but also collects essential feedback from patrons. By utilizing this digital solution, employees can see an increase in their income without negatively impacting your hotel’s wage framework. Guests enjoy a customized tipping confirmation interface that encourages them to evaluate their experience and leave comments if they wish. With a few taps on their smartphones, cashless customers can easily submit a tip, rate their service, and share their thoughts in less than half a minute. Each transaction is carefully recorded to maintain a high level of transparency, accuracy, and security. Tipping is straightforward, as guests can use payment options like Apple Pay, Google Pay, or credit cards directly from their mobile devices. Adopting this modern method to recognize outstanding service with an enterprise-level digital tipping platform is something both staff and visitors will value, developed by buku. The system functions through a web browser, removing the necessity for any app downloads to enable tipping. Moreover, buku provides customizable options to ensure that the tipping policies align with your business’s standards, facilitating a smooth integration into your existing operations. This not only streamlines the tipping experience but also promotes a more connected and satisfied customer base, ultimately enhancing overall service quality. The ease and convenience of digital tipping can significantly elevate the guests' overall experience at your establishment.

What is Bowo?

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.