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What is buku?

Our cutting-edge digital tipping platform not only boosts the earnings of service personnel but also collects essential feedback from patrons. By utilizing this digital solution, employees can see an increase in their income without negatively impacting your hotel’s wage framework. Guests enjoy a customized tipping confirmation interface that encourages them to evaluate their experience and leave comments if they wish. With a few taps on their smartphones, cashless customers can easily submit a tip, rate their service, and share their thoughts in less than half a minute. Each transaction is carefully recorded to maintain a high level of transparency, accuracy, and security. Tipping is straightforward, as guests can use payment options like Apple Pay, Google Pay, or credit cards directly from their mobile devices. Adopting this modern method to recognize outstanding service with an enterprise-level digital tipping platform is something both staff and visitors will value, developed by buku. The system functions through a web browser, removing the necessity for any app downloads to enable tipping. Moreover, buku provides customizable options to ensure that the tipping policies align with your business’s standards, facilitating a smooth integration into your existing operations. This not only streamlines the tipping experience but also promotes a more connected and satisfied customer base, ultimately enhancing overall service quality. The ease and convenience of digital tipping can significantly elevate the guests' overall experience at your establishment.

What is Hotel Privilege?

Recognize a new wave of luxury consumers who are either youthful, middle-aged, or semi-retired, and who possess a keen proficiency with technology, including smartphones and mobile tablets. In the contemporary digital era, these individuals anticipate exceptional convenience, a wide array of options, and flexible controls easily accessible from their devices. Statistics show that over 80 percent of hotel guests now travel with mobile devices like smartphones and tablets. To enhance your hotel’s service offerings, think about integrating a Branded Mobile App that connects with the mobile devices and smartwatches of your loyal customers, available on popular platforms such as Apple iOS and Google Android. This application can be tailored to meet the specific desires of your discerning clientele, providing greater privacy, increased accuracy, and ease of service requests. By optimizing these processes, you can reduce delays and waiting times for hotel services, enabling your staff to offer more assistance to additional guests. This not only enhances the operational effectiveness of your hotel but also significantly elevates guest satisfaction, fostering an experience that resonates deeply and motivates repeat patronage. Furthermore, embracing such technological advancements can lead to a more personalized and agile service structure that aligns with the aspirations of today’s travelers. Ultimately, this investment can transform your hotel into a preferred destination for a new generation of luxury patrons.

Media

Media

Integrations Supported

Apple Pay
Google Pay

Integrations Supported

Apple Pay
Google Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

buku

Company Website

bukuglobal.com

Company Facts

Organization Name

Generous App

Date Founded

2012

Company Website

www.generousapp.com/room-service-app

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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