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What is bvoip?

We offer MSPs flexible, reliable, and cutting-edge cloud communication solutions designed to help them grow their operations with accuracy and intent. BVoIP was created as a direct response to the real difficulties and frustrations encountered by genuine MSPs in the field. Having spent 17 years as an MSP ourselves before branching out, we gained critical insights into the industry's ineffective communication methods, which often depended on a chaotic assortment of unreliable products and services. This lack of cohesion frequently led to inflated operational costs and excessive pressure on customer support teams. Acknowledging the demand for simple and scalable communication options, we have developed a revolutionary approach that leverages cloud technology to enhance business communication, eradicate back-office redundancies, and ensure that confusing phrases like "can you hear me now" are eliminated entirely. With our all-inclusive and standardized communications platform, we are now positioned to deliver the vital solutions MSPs have been searching for to excel in an increasingly competitive environment. Our overarching mission is to redefine how MSPs handle communication, enabling them to concentrate on their primary business goals while delivering exceptional service to their clients. By fostering a seamless communication experience, we aim to empower MSPs to reach their fullest potential.

What is Vonix?

Envision a future where your clients can connect with you effortlessly through various channels. With all modes of communication—such as SMS, chat, messaging, and social media—consolidated into a single user-friendly interface, the complexity of communication is greatly reduced. There are even more exciting features awaiting you, so sign up now to be among the first to experience Flex. Flex by Vonix empowers you to engage through chat, calls, texts, and messages while managing your business profile seamlessly via one mobile application. Every feature of your business phone is now accessible from your mobile device, making it feel just like being in the office. You can easily text or message clients, and even transfer entire conversations thanks to our internal collaboration tools. Ensure everyone stays informed by syncing dialogues with customer records, enhancing your team's efficiency. With access to advanced business calling features, including interactive voice menus and voicemail transcription, customers have the flexibility to reach out through their preferred communication method, ultimately boosting satisfaction and accelerating problem resolution. The future of business communication is here, and it’s designed to keep you connected like never before.

Media

Media

Integrations Supported

AgencyZoom
BrightGauge
Filevine
Freshdesk
HaloCRM
HubSpot CRM
HubSpot Customer Platform
Hudu
IT Portal
ITBoost
Insightly
Kaseya BMS
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
MyGlue
QQCatalyst
Salesforce
ServiceNow
Vertafore AMS360

Integrations Supported

AgencyZoom
BrightGauge
Filevine
Freshdesk
HaloCRM
HubSpot CRM
HubSpot Customer Platform
Hudu
IT Portal
ITBoost
Insightly
Kaseya BMS
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
MyGlue
QQCatalyst
Salesforce
ServiceNow
Vertafore AMS360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

bvoip

Date Founded

2014

Company Location

United States

Company Website

www.bvoip.com

Company Facts

Organization Name

Vonix

Date Founded

2019

Company Location

United States

Company Website

www.vonix.io

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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