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What is byVoice?

Optimize your customer interactions with our comprehensive Conversational AI Platform, offering tailored voice and text solutions that cater to your specific business needs. byVoice is recognized as an innovative software development company dedicated to delivering state-of-the-art B2B solutions. By harnessing our expertise in cloud technologies, AI implementations, and Unified Communication systems, we improve operational efficiency and promote growth. Our committed team places a strong emphasis on our clients' success, focusing on reliability and developing bespoke solutions that align with unique goals and aspirations. Additionally, we strive not only to fulfill but to surpass client expectations through ongoing innovation and dedicated support, ensuring a partnership that evolves with their needs.

What is Skit?

Elevate your offerings by integrating voice and conversational intelligence through a self-sustaining platform that adapts and grows over time. This innovative multilingual Voice AI-powered contact center automation solution is designed to mimic human conversations effectively. VIVA utilizes a unique conversation design approach to accurately interpret user intent, enabling it to generate customized interactions with customers on the fly. Supporting ten languages and more than 160 dialects, it operates continuously without interruption. By enhancing contact center efficiency, it provides considerable advantages with its Voice AI banking solutions tailored for today's digital environment. Improve your customer engagement processes, cut costs, and optimize resource allocation with digital voice agents that can hold personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence offers a groundbreaking method that merges human skills with machine productivity. This synergistic approach enhances customer service quality, ensuring that technology and personnel collaborate seamlessly to fulfill client demands. As a result, businesses can reach unprecedented levels of operational effectiveness and customer satisfaction, paving the way for a future where service excellence is the norm. Ultimately, the integration of these advanced technologies not only meets current expectations but also anticipates future needs, setting a new standard in customer interactions.

Media

No images available

Media

Integrations Supported

Telegram
WhatsApp

Integrations Supported

Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

byVoice

Company Location

Poland

Company Website

www.byvoice.io

Company Facts

Organization Name

Skit.ai

Company Location

India

Company Website

skit.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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