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What is chat2go.net?

Chat2go.net functions as a secure messaging platform aimed at enhancing communication for business websites. Throughout an active discussion, participants have the option to either save the conversation or send it to a lead management system. If one user exits the chat, all conversation records are permanently deleted. The platform relies solely on cookies to retain essential information such as the customer's first name, SMS phone number, email address, and chat ID. A chat session remains active as long as both users are engaged in the dialogue. Additionally, the conversation can be effortlessly transferred and continued across various devices, including mobile phones, providing users with greater flexibility. This application is designed with a strong focus on protecting user privacy while promoting efficient communication between parties involved. Ultimately, it creates a user-friendly environment that encourages meaningful interactions without compromising security.

What is 1and1Chat?

1and1Chat provides an easy-to-use and all-encompassing software solution that enables instant communication with visitors on your website. This versatile platform works with any web server and can be accessed from multiple devices via a web browser, which means users do not have to install any extra software. Featuring a straightforward interface, 1and1Chat significantly enriches the interaction for both visitors and customer support agents. It allows for effortless switching among text, audio, and video chats, leveraging webRTC technology to guarantee seamless, two-way communication. Ultimately, this innovative solution aims to enhance customer engagement while boosting support efficiency, making it a valuable tool for any business looking to improve its online presence. Additionally, the flexibility of 1and1Chat makes it suitable for businesses of all sizes, ensuring that everyone can benefit from enhanced communication capabilities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$8.50 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

chat2go.net

Company Location

United States

Company Website

chat2go.net

Company Facts

Organization Name

1and1Chat

Company Website

1and1chat.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Transfers / Routing

Categories and Features

Live Chat

Not specified

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