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What is connectavo?

Connectavo is a cloud-based maintenance management system (CMMS) tailored for teams dedicated to the maintenance of machinery, buildings, equipment, and public infrastructure. The platform allows users to efficiently schedule maintenance tasks, create and allocate work orders, document issues, conduct inspections, and log repairs. Each asset record is equipped with vital instructions and documentation, while a knowledge base provides access to past incidents and maintenance manuals for staff. Additionally, the software evaluates maintenance timeframes, downtime, and costs, while enabling seamless spare-parts management through integrations with warehouse or ERP systems. Technicians benefit from mobile applications that allow them to access their assignments, gather asset information, and execute tasks on-site, while a web portal is available for wider accessibility. The Conny AI assistant enhances the system's capabilities by searching company documents and historical work orders to provide troubleshooting assistance. Designed to serve a variety of industries, including industrial and production firms, property management, hospitality, and public infrastructure, Connectavo ensures effective maintenance practices across different sectors. By offering such a rich array of features, the platform not only optimizes the maintenance workflow but also contributes to increased productivity and enhances the lifespan of assets within any organization. Ultimately, Connectavo stands out as a vital tool for those looking to elevate their maintenance strategies.

What is Guided Troubleshooting?

Dezide enhances the processes of installation, service, and repair by delivering effective troubleshooting insights for service centers, field technicians, and end customers, applicable to both your products and others. By leveraging the knowledge of leading technical experts, Dezide crafts Dynamic Troubleshooting Guides that furnish your technicians with consistent, real-time instructions tailored to their needs. Our AI-driven platform evaluates four critical factors to determine the most appropriate troubleshooting steps: the likelihood of potential root causes, the chances that specific corrective actions will be successful, associated repair costs, and the time needed to execute these corrective measures. Additionally, Dezide monitors repair activities to ensure ongoing improvements, empowering you to deliver the most intelligent and cost-efficient troubleshooting support to your global team members. This innovative approach not only streamlines the repair process but also enhances overall customer satisfaction by ensuring quicker resolutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€65/user/month
€65 per user per month.
Free Trial Offered?

Pricing Information

$49.00/month/user
Cloud Online + Offline - €99 user/month
Cloud Online - €49 user/month
Owned, Online + Offline - price upon request

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WAFIOS

Date Founded

1893

Company Location

Germany

Company Website

www.connectavo.com

Company Facts

Organization Name

Dezide

Date Founded

2001

Company Location

Denmark

Company Website

www.dezide.com

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Knowledge Base
Performance Metrics
Self Service Portal

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Remote Support

Not specified

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