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What is dispatchGate?

Designed specifically for various industries including field service dispatch, courier operations, security, plumbing, electrical services, and general maintenance, this system streamlines job entry with customizable fields and user-friendly dropdown menus. It offers real-time job dispatching to mobile devices and simplifies job oversight through automated status notifications. The Desktop or Web Dispatcher serves as a versatile command hub for efficiently managing all jobs. A background processor guarantees smooth communication with mobile units while handling numerous automated tasks. The Web-based FieldAgent enables users to access and adjust their jobs while on-site, enhancing flexibility. Furthermore, dispatchGate can be customized to align with unique business needs, ensuring optimal functionality. The dispatchGate Dispatcher consolidates job management into a single interface, allowing for straightforward tracking of each job's progress. Operating directly from the dispatchGate Engine, this system is integral to the overall dispatchGate software suite, delivering a thorough solution for effective job administration. With its blend of customizable options and real-time features, it greatly boosts workflow efficiency across diverse industries and encourages seamless collaboration among team members. Ultimately, this innovative approach to job management is poised to transform operational practices for businesses seeking to enhance service delivery.

What is Sundance: CAD?

Sundance Systems Inc. provides an exceptional Computer Aided Dispatch (CAD) software that combines a wealth of features with user-friendly design and an open architecture. This versatile software is perfect for police, fire, or emergency service departments of all sizes, supporting anywhere from 2 to 200 units, thus making it indispensable for any public safety answering point. The CAD module integrates smoothly with the Personnel and Records Management System (RMS) software, allowing for intelligent, rules-based dispatch management tailored for police operations. Its user-friendly multi-pane window design simplifies the task for dispatchers, enabling them to assign safety units, track events, log times, and assess outcomes with just one click. Moreover, the unique icon representation of units ensures that dispatchers can quickly and clearly distinguish between available and dispatched units. In addition, the CAD module includes E911 integration which guarantees automatic call entry, accurately capturing essential caller details such as location, phone number, and name. Overall, Sundance Systems Inc. is committed to empowering public safety agencies with the necessary tools for efficient dispatch management, ensuring that they can respond swiftly and effectively to emergencies. This commitment to excellence underscores the importance of having a reliable CAD system in place for any public safety organization.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Dispatch Management Solutions

Date Founded

2018

Company Location

New Zealand

Company Website

www.dispatching.co.nz/

Company Facts

Organization Name

Sundance Systems

Company Website

www.sundance-sys.com

Categories and Features

Categories and Features

EMS

Dispatch Monitoring
EMS Service Roles Time Clock
Shift Management

Transportation Dispatch

Computer Aided Dispatch
Vehicle Tracking

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