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What is e-automate?

Optimize and integrate your complex copier business processes with e-automate® software, which manages everything from accounting and contracts to inventory control, procurement, sales, and customer service. By eliminating the need for multiple disparate systems, this software simplifies daily operations and provides instant visibility into every aspect of your business. Through the integration of its primary solution, additional products, and supplier collaborations, e-automate establishes a cohesive framework for effectively overseeing your office technology ventures. This all-encompassing strategy not only boosts operational efficiency but also supports informed decision-making by delivering real-time data across the organization. Ultimately, adopting this unified system can lead to significant improvements in both productivity and overall business performance.

What is Lexmark Managed Print Services?

Lexmark leverages its vast expertise in customer engagement and cutting-edge technologies like cloud computing, IoT, and advanced analytics. Their Global IoT System utilizes IoT features to improve operational effectiveness. Lexmark's printers and multifunction products (MFPs) are outfitted with sensors that continuously track their performance. By analyzing this performance data, Lexmark identifies usage trends, reduces waste, and addresses security issues, thereby easing the burden on your IT team. Choosing Lexmark's Managed Print Services (MPS), which connects over a million devices worldwide, allows you to lower expenses, simplify billing processes, and improve customer service. Unlike other providers that depend on disparate systems for billing and service management, Lexmark presents a unified solution that efficiently manages your entire operational ecosystem. Furthermore, by incorporating artificial intelligence (AI) into toner and supply management, Lexmark ensures timely deliveries based on actual use, relieving you of the complexities of inventory management. This forward-thinking strategy not only enhances resource management but also leads to substantial operational advancements for organizations. Ultimately, Lexmark’s commitment to innovation positions you for success in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

BrightGauge
Naverisk RMM & PSA
Net1
Stackshine
TDF CRM
TechTrack
VARStreet XC

Integrations Supported

BrightGauge
Naverisk RMM & PSA
Net1
Stackshine
TDF CRM
TechTrack
VARStreet XC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ECI Software Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/products/e-automate-managed-print-service-software/

Company Facts

Organization Name

Lexmark

Date Founded

1991

Company Location

United States

Company Website

www.lexmark.com/en_us/services/managed-print-services.html

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Print Management

Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release

Categories and Features

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