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What is eBSEG Digital Messaging Platform?

eBSEG's digital messaging platform facilitates the integration of multiple communication channels, including WhatsApp, Facebook Messenger, web notifications, Android/iOS alerts, secure inbox messages, SMS, and email. This messaging solution empowers businesses to enhance customer interaction, maintain brand visibility, and promptly inform clients about significant business developments, ultimately fostering stronger relationships with their audience. By utilizing these diverse tools, companies can ensure that their messaging is effective and reaches customers through their preferred mediums.

What is Afilnet?

Afilnet serves as a robust cloud communications platform tailored for businesses aiming to enhance the delivery of customer messages and notifications. Users can access the platform through its web interface or REST API to launch large-scale SMS campaigns, send transactional messages, and distribute one-time passwords, all while tracking delivery performance. Beyond SMS capabilities, Afilnet also accommodates certified email, voice messaging, and interactions via WhatsApp Business. The platform provides tools for users to organize their contacts, design templates and campaigns, automate workflows, and integrate seamlessly with e-commerce platforms and other business applications through plugins and API features. Typical uses of Afilnet range from promotional messaging and order updates to appointment reminders and customer service alerts, as well as authentication procedures. While the platform supports international messaging, the availability and cost of SMS services can vary depending on the message destination and volume. With its multi-channel strategy, Afilnet enables organizations to efficiently handle their outbound communication with customers. This not only simplifies the connection process but also significantly boosts customer engagement and overall operational effectiveness, making it an essential tool for modern businesses.

Media

Media

No images available

Integrations Supported

Facebook Messenger
WhatsApp

Integrations Supported

ApiX-Drive
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Prepaid pay-as-you-go charges vary by destination and message volume; credits do not expire. SMS has no activation or maintenance fees, and volume discounts are available. Certified messaging is priced separately.
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Messaging-Platform.html

Company Facts

Organization Name

Afilnet

Date Founded

2004

Company Location

Spain

Company Website

www.afilnet.com/en/

Categories and Features

SMS Marketing

2-Way Messaging
MMS
Reporting/Analytics
Scheduled Messaging

Categories and Features

SMS Marketing

Not specified

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