Sinch Reviews & Ratings

Sinch

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2.5 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is eBSEG Digital Messaging Platform?

eBSEG's digital messaging platform facilitates the integration of multiple communication channels, including WhatsApp, Facebook Messenger, web notifications, Android/iOS alerts, secure inbox messages, SMS, and email. This messaging solution empowers businesses to enhance customer interaction, maintain brand visibility, and promptly inform clients about significant business developments, ultimately fostering stronger relationships with their audience. By utilizing these diverse tools, companies can ensure that their messaging is effective and reaches customers through their preferred mediums.

What is Sinch?

Sinch is a cloud-based communications platform that enables businesses to integrate messaging, voice, email, and identity verification into customer-facing applications and operational workflows. The platform provides communications APIs, ready-made business applications, and global network infrastructure for delivering customer interactions across multiple channels. Its messaging services support SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, Viber, and other regional messaging platforms. The Conversation API allows developers to manage messaging across supported channels through a unified integration, including automated notifications and two-way customer conversations. Sinch Engage provides tools for SMS marketing, personalized campaigns, contact management, automated messaging, and customer engagement across SMS, MMS, RCS, and WhatsApp. Email products include Sinch Mailgun for transactional email delivery and developer integrations, Mailjet for email marketing and automation, and Email on Acid for email testing and optimization. Programmable voice services enable businesses to build calling applications, configure interactive voice response systems, manage phone numbers, provide text-to-speech alerts, and establish SIP trunk connections. The Verification API supports customer authentication through SMS codes, voice calls, flash calls, and data verification to help reduce fraud and secure account access. Sinch Chatlayer provides conversational AI tools for developing automated chat and voice assistants, while Contact Pro offers omnichannel contact center capabilities with CRM integrations and analytics. The platform also provides messaging delivery reports, communication analytics, phone number provisioning, developer SDKs, webhooks, and infrastructure management capabilities.

Media

Media

Integrations Supported

Facebook Messenger
WhatsApp

Integrations Supported

Facebook Messenger
WhatsApp
Axis LMS
Bloomreach
Chatlayer by Sinch
Cordial
Email on Acid
GBPly
Grok Bot
Mailgun
Mailjet
Mapp Marketing Cloud
Raven
Rayven
Retainly
RevenueBase
SimpleTexting
Sinch Engage
Solutions by Text
SuprSend

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Messaging-Platform.html

Company Facts

Organization Name

Sinch

Date Founded

2008

Company Location

Sweden

Company Website

www.sinch.com

Categories and Features

SMS Marketing

2-Way Messaging
MMS
Reporting/Analytics
Scheduled Messaging

Categories and Features

Bulk SMS

Not specified

Chat SDK & API

Not specified

Communication APIs

Not specified

SMS Gateways

Not specified

SMS Marketing

Not specified

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