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What is eBSEG Digital Banking?

The eBSEG Digital Banking Solution provides a secure and engaging user experience, delivering a top-notch banking and payment service for customers through both mobile and internet platforms. Its omnichannel capabilities ensure a smooth integration with your backend systems. With a comprehensive range of the latest banking services, eBSEG empowers financial institutions to offer accessible banking solutions to their clients at any time and from any location. The Digital Banking OmniChannel Portal is compatible with a variety of channels, including: - Desktop-based Internet Banking. - Mobile Banking. - Tablet Banking. - Chat Bot Banking for both text and voice interactions. - Digital Bank Marketing initiatives. - Banking services through Apple Watch. - Business Banking across multiple platforms. - Facebook Banking integration. - ATM/Kiosk Banking options. - Call Center Banking support. - eBranch Banking capabilities. - Messaging Banking services for convenient communication. This extensive range of channels ensures that customers can engage with their bank through their preferred medium.

What is WWS Greaeter?

Bank branches are experiencing a notable shift from traditional service models to more automated business centers. Auriga's WWS Greæter is an innovative tablet application designed specifically for branch staff as they evolve from managing transactions to facilitating customer interactions. This transformation in the banking sector is driven by a clientele that is becoming more empowered through digital technologies, the swift growth of secure and reliable digital service offerings, and the relentless pursuit of enhancing customer satisfaction while optimizing sales opportunities at each engagement. The integration of sophisticated self-service kiosks in branches enables financial institutions to significantly reduce the burden on tellers by streamlining routine, low-value transactions. As branch employees adapt to this new environment, they face the challenge of balancing the need to drive high-value product sales with customers' increasing demands for a more enjoyable and enriching banking experience. Therefore, effectively navigating these changes is essential for sustaining a competitive edge in today's banking landscape. The ability to embrace technology and evolve service models will ultimately dictate the future success of these financial institutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

www.ebseg.com/Digital-Banking.html

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Categories and Features

Mobile Banking

Bill Payment
Cash Management
Chat / Messaging
SMS Banking
Transaction Monitoring

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Loan Management
Retail Banking

Categories and Features

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