Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Popl Reviews & Ratings
    6,816 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,191 Ratings
    Company Website
  • ToogleBox Reviews & Ratings
    75 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    270 Ratings
    Company Website
  • Genesys Cloud CX Reviews & Ratings
    1,798 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    929 Ratings
    Company Website
  • CallTools Reviews & Ratings
    538 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • ZipRecruiter Reviews & Ratings
    13,848 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    33 Ratings

What is eContact?

eContact adeptly oversees millions of strategically timed and dynamic multi-channel customer interactions each month, leveraging IVR, SMS, and Email services to serve leading Fortune 500 companies throughout North America. By effectively integrating these communication channels, eContact guarantees that customers get the right messages through their preferred mediums at the most opportune moments. The platform is capable of significantly boosting the number of automated outreach efforts during high-demand periods, which in turn elevates both customer engagement and response rates. Additionally, it synchronizes the volume of outbound communications with the availability of customer support resources, taking into account past interactions and current service conditions. eContact goes a step further by personalizing each engagement, factoring in elements such as individual channel preferences, customer status, and a variety of customer-specific metrics to refine the timing, content, and frequency of contact attempts. This comprehensive strategy not only enhances customer satisfaction but also leads to improved business results through focused engagement techniques. Ultimately, eContact's innovative approach positions companies to better meet their customers' needs while optimizing operational efficiency.

What is Contactzilla?

Since our inception in 2007, we have developed an efficient online platform aimed at simplifying contact management for remote teams. Our commitment to security is evident through the implementation of 256-bit encryption for all connections, guaranteeing that your contact information remains both private and protected. Unlike many expensive and intricate CRM systems, Contactzilla offers a user-friendly and effective solution for individuals who need straightforward contact management without unnecessary complications. With the ability for your remote teams to remain in sync in real-time and access the web interface whenever necessary, collaboration has never been easier. Over the last decade, we have supported numerous outstanding organizations in effectively organizing their contact details. Users benefit from the capability to add an unlimited number of contacts to various 'Address Books' and share them seamlessly with their teams. Updates to contact information are instantly shared across the entire team, boosting productivity regardless of their physical locations. Customers value the convenience of quickly accessing vital contact information for clients, staff, and supply chains, all at their fingertips. Our platform serves as a central repository for contact data, removing the complexities of managing multiple spreadsheets. By making contact management more straightforward, we enable teams to concentrate on what truly matters: accomplishing their goals and driving success. Ultimately, our mission is to enhance collaboration and efficiency in remote work environments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SkyCreek

Date Founded

2003

Company Location

United States

Company Website

www.skycreek.com/products/econtact/

Company Facts

Organization Name

Contactzilla

Company Website

contactzilla.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Popular Alternatives

TASKE Contact Reviews & Ratings

TASKE Contact

TASKE Technology

Popular Alternatives

LocalContacts Reviews & Ratings

LocalContacts

OneLocal
OutreachCRM Reviews & Ratings

OutreachCRM

Outreach Software
Contact Transfer Reviews & Ratings

Contact Transfer

Wide Angle Software
Copy2Contact Reviews & Ratings

Copy2Contact

Anagram Technologies
Evercontact Reviews & Ratings

Evercontact

One More Company