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What is eEndorsements?

eEndorsements provides a comprehensive solution designed to elevate your local service business, ensuring both growth and success. With an extensive array of features and automation options, your clients and staff are sure to appreciate the ease of use. Key offerings include a Local Business Directory Listing, streamlined Online Appointment Booking, and a convenient Appointment Waitlist. Additionally, users benefit from Appointment Reminders, Mobile Appointment Check-In, and effective Appointment Cancellation Policy Management. The platform also facilitates seamless Online and Mobile Invoicing and Payments, integrates with Accounting Software, and supports Product Inventory and Gratuity Management. Moreover, eEndorsements enhances customer engagement through Review Collection and Management, including Video Reviews, as well as Promotional Offer Campaigns and Gift Cards. The inclusion of SMS Marketing and Event/Trigger Marketing Automation further enriches the customer experience. To top it off, it features Social Media Posting and robust Contact Management capabilities, allowing for effective Team and Multiple Location Management. In essence, eEndorsements is designed to meet all the essential needs of a thriving local service business.

What is Bizrate Insights?

Bizrate Insights is a comprehensive platform aimed at capturing customer feedback and improving the shopping experience by collecting authenticated voice-of-customer data during critical stages of the online purchasing journey, including pre-purchase, purchase, and fulfillment. By converting this data into actionable insights, it enables brands to boost customer satisfaction, improve retention rates, and drive significant growth. Users are empowered to send limitless survey invitations and monitor vital metrics such as Net Promoter Score (NPS) and customer journey intelligence, while also comparing their performance against competitors to pinpoint friction areas and discover avenues for enhancement. Furthermore, Bizrate Insights provides tools for sharing verified reviews, which enhances search engine rankings and strengthens brand trust, along with dashboards that offer real-time analytics to support data-driven decision-making. The platform also includes features for expert insights analysis and customizable reporting, allowing teams from diverse sectors such as e-commerce, UX/CX, marketing, and customer support to quickly identify trends, assess customer sentiment, and reduce site abandonment rates. In addition, Bizrate Insights ensures that brands can adapt their strategies based on real-time feedback, ultimately serving as an essential ally for businesses aiming to refine their customer engagement tactics and secure lasting success in a highly competitive landscape.

Media

Media

Integrations Supported

Axis LMS
Zapier

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month
Local Business Directory Listing
Online Appointment Booking
Appointment Waitlist
Appointment Reminders
Mobile Appointment Check In
Card On File Appointment Reservation/ Check Out
Appointment Cancellation Policy Management
Online/Mobile Invoicing and Payments
Tablet, Card Reader Compatibility
Accounting Software Integration
Product Inventory
Gratuity Management
Review Collection and Management
Video Reviews
Promotional Offer Campaigns
Gift Cards
SMS Marketing
Event/ Trigger Marketing Automation
Social Media Posting
Contact Management
Team and Multiple Location Management
Free Version
Free Trial Offered?

Pricing Information

$450 per month
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

eEndorsements

Date Founded

2012

Company Location

United States

Company Website

eendorsements.com

Company Facts

Organization Name

Bizrate Insights

Date Founded

1996

Company Location

United States

Company Website

bizrateinsights.com

Categories and Features

Billing and Invoicing

Billing Portal
Customizable Invoices
Invoice History
Mobile Payments
Online Invoicing
Online Payments
Payment Processing
Service Ticket Billing
Tax Calculator

Reputation Management

Gamification
Response Management
Review Generation
Review Monitoring

Review Management

Not specified

Survey

Custom Survey URLs
Email Marketing
Mobile Survey
Offline Response Collection
Supports Audio / Images / Video

Categories and Features

Customer Feedback

Not specified

Experience Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

Survey

Not specified

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