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What is eEndorsements?

eEndorsements provides a comprehensive solution designed to elevate your local service business, ensuring both growth and success. With an extensive array of features and automation options, your clients and staff are sure to appreciate the ease of use. Key offerings include a Local Business Directory Listing, streamlined Online Appointment Booking, and a convenient Appointment Waitlist. Additionally, users benefit from Appointment Reminders, Mobile Appointment Check-In, and effective Appointment Cancellation Policy Management. The platform also facilitates seamless Online and Mobile Invoicing and Payments, integrates with Accounting Software, and supports Product Inventory and Gratuity Management. Moreover, eEndorsements enhances customer engagement through Review Collection and Management, including Video Reviews, as well as Promotional Offer Campaigns and Gift Cards. The inclusion of SMS Marketing and Event/Trigger Marketing Automation further enriches the customer experience. To top it off, it features Social Media Posting and robust Contact Management capabilities, allowing for effective Team and Multiple Location Management. In essence, eEndorsements is designed to meet all the essential needs of a thriving local service business.

What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Media

Media

Integrations Supported

Zapier
Axis LMS

Integrations Supported

Zapier
ASI PMS
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Little Hotelier
Mews
Opera
RMS Cloud
SiteMinder
Stayntouch PMS
Tripadvisor
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$49.00/month
Local Business Directory Listing
Online Appointment Booking
Appointment Waitlist
Appointment Reminders
Mobile Appointment Check In
Card On File Appointment Reservation/ Check Out
Appointment Cancellation Policy Management
Online/Mobile Invoicing and Payments
Tablet, Card Reader Compatibility
Accounting Software Integration
Product Inventory
Gratuity Management
Review Collection and Management
Video Reviews
Promotional Offer Campaigns
Gift Cards
SMS Marketing
Event/ Trigger Marketing Automation
Social Media Posting
Contact Management
Team and Multiple Location Management
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eEndorsements

Date Founded

2012

Company Location

United States

Company Website

eendorsements.com

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Categories and Features

Billing and Invoicing

Billing Portal
Customizable Invoices
Invoice History
Mobile Payments
Online Invoicing
Online Payments
Payment Processing
Service Ticket Billing
Tax Calculator

Reputation Management

Gamification
Response Management
Review Generation
Review Monitoring

Review Management

Not specified

Survey

Custom Survey URLs
Email Marketing
Mobile Survey
Offline Response Collection
Supports Audio / Images / Video

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

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