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What is eFreight Suite?

eFreight Suite maximizes the capabilities of global logistics and supply chain management through its highly integrated freight forwarding solutions. As a comprehensive web-based ERP software tailored specifically for the logistics and freight forwarding sector, eFreight Suite enables clients to efficiently manage their operations while ensuring strong automation through the integration of all necessary functionalities. This platform empowers shippers and end-users to seamlessly track, conduct transactions, and oversee all shipments in one centralized location. With its development rooted in profound industry knowledge, eFreight Suite stands out as a leading cloud-based software solution. Its reputation spans a diverse customer base, making it the go-to choice for companies across various sectors. Renowned for its vast array of features and a financial system designed to maintain a single version for both the platform and business, eFreight Suite is an invaluable asset for companies looking to enhance their logistics processes. In this highly competitive landscape, firms that leverage eFreight Suite can achieve greater efficiency and visibility in their supply chain operations.

What is TIO?

TIO functions as a sophisticated operating system tailored for freight forwarders, creating a seamless connection between your email inbox and your Transportation Management System (TMS) to streamline coordination: it analyzes incoming shipment emails, links them to active jobs, and fills TMS records for team approval. This system adeptly oversees every step in the shipping process, which encompasses tasks such as obtaining quotes prior to booking, approving reservations, gathering pre-alerts, preparing ISF 10+2, assessing risks for delayed freight and detention, scheduling truck dispatches, crafting arrival notifications, managing customs documentation, reconciling invoices with rates, and finalizing lots. All entries generated within the TMS undergo a meticulous review process and require endorsement from a specified team member before TIO can make any updates, safeguarding against any automatic submissions. TIO is designed to work harmoniously with systems like CargoWise, Magaya, Descartes, GoFreight, and any TMS that is compatible with REST or SOAP APIs, generally allowing for installation to be completed in under a week for most freight forwarding companies. Typically, freight forwarders handle between 80 to 200 shipments on a monthly basis, and the manual interventions needed to coordinate between the inbox and TMS—like reading emails, relaying information, re-entering data, and conducting follow-ups—usually demand about 8 to 12 minutes for each shipment. Through the automation of these repetitive actions, TIO effectively minimizes the duration spent on manual coordination, thereby enabling teams to concentrate on more high-level tasks and enhance overall productivity. Furthermore, this shift not only streamlines operations but also improves accuracy in the shipping process, fostering better service delivery for clients.