Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Kasm Workspaces Reviews & Ratings
    123 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    845 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,380 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • Bullseye Store Locator Reviews & Ratings
    28 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • BoldTrail Reviews & Ratings
    2,078 Ratings
    Company Website
  • Popl Reviews & Ratings
    5,654 Ratings
    Company Website

What is eGain Cobrowse?

Envision the advantages of having an agent communicate with your customer over the phone while they explore your website. This direct interaction would enable the agent to provide assistance in shopping, resolving issues, completing online forms, or executing a range of transactions effortlessly. Cobrowsing software emerges as the perfect solution for this need. This cutting-edge tool empowers your customer service and contact center agents to deliver highly personalized digital support tailored to online customers. It encourages valuable, collaborative, and instantaneous assistance. By offering help exactly when it’s needed, your business can turn visitors, prospects, and customers into devoted, long-term clients. Moreover, the capability to engage in simultaneous cobrowsing sessions allows both phone and chat agents to significantly enhance the customer experience, making the interaction more vibrant. Additionally, it facilitates real-time collaboration between the agent and the customer in filling out forms, while also providing the ability to emphasize specific areas of a form or webpage for improved clarity and comprehension, thereby further enriching the overall customer experience in a meaningful way.

What is RemoteHQ?

Engage in creative collaboration that transcends basic video conferencing by utilizing features like co-browsing and co-editing on any web platform. You can share files, collaboratively take notes, use whiteboards, share screens, and join video calls, all within a single browser tab. Whether you're updating a Google Doc or managing a Trello board, our Shared Browser empowers all participants to interact with the web applications in use. You can seamlessly integrate your favorite online tools into your workspace, facilitating smooth co-browsing and co-editing experiences, all within one convenient tab. Customize your collaboration environment by adding applications that meet your unique needs. If you need to work together on a document, just upload it directly to your workspace. Have trouble recalling important action items? Our notes app ensures everything stays organized and accessible. With RemoteHQ, you won’t have to worry about losing files, notes, recordings, or any essential materials from your sessions ever again. If you happen to forget who was involved in your collaborative efforts, rest assured that we keep track of that information for you as well! This comprehensive approach not only streamlines your collaboration process but also significantly boosts productivity for all team members. Embrace the future of teamwork with enhanced tools that foster creativity and connection.

Media

Media

Integrations Supported

Amazon Connect
Apple Business Chat
Avaya Cloud Office
Cisco AnyConnect
Google Business Messages
Google Docs
Google Workspace
Microsoft Dynamics 365
Salesforce
Trello

Integrations Supported

Amazon Connect
Apple Business Chat
Avaya Cloud Office
Cisco AnyConnect
Google Business Messages
Google Docs
Google Workspace
Microsoft Dynamics 365
Salesforce
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$12.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/products/cobrowse/

Company Facts

Organization Name

Mythical Labs

Date Founded

2019

Company Location

United States

Company Website

www.remotehq.com

Categories and Features

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Popular Alternatives

Popular Alternatives

Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
Gather Reviews & Ratings

Gather

Gather Town