Emailgistics Reviews & Ratings

Emailgistics

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Proton Mail Reviews & Ratings
    4.6 out of 5 stars 108,634 Ratings
    Company Website for Proton Mail
  • BrandMail Reviews & Ratings
    4.9 out of 5 stars 332 Ratings
    Company Website for BrandMail
  • CloudFiler Reviews & Ratings
    4.8 out of 5 stars 24 Ratings
    Company Website for CloudFiler
  • WiseStamp Reviews & Ratings
    4.6 out of 5 stars 735 Ratings
    Company Website for WiseStamp
  • Letsignit Reviews & Ratings
    4.5 out of 5 stars 274 Ratings
    Company Website for Letsignit
  • ManageEngine ADManager Plus Reviews & Ratings
    4.6 out of 5 stars 716 Ratings
    Company Website for ManageEngine ADManager Plus
  • Shift Reviews & Ratings
    4.2 out of 5 stars 1,377 Ratings
    Company Website for Shift
  • iPlum Reviews & Ratings
    4.5 out of 5 stars 9,148 Ratings
    Company Website for iPlum
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,436 Ratings
    Company Website for 800.com
  • DialedIn Reviews & Ratings
    4.8 out of 5 stars 625 Ratings
    Company Website for DialedIn

What is eGain Mail ?

eGain Mail is recognized as a top-tier web application designed for the effective management of customer service emails, allowing businesses to adeptly manage a high volume of incoming emails and web forms. By prioritizing prompt and professional responses to customer inquiries, your organization can differentiate itself from competitors, delivering exceptional service that fosters customer loyalty. This strategic focus not only boosts customer satisfaction but also contributes to establishing a solid reputation within the industry, paving the way for long-term success. Furthermore, leveraging such a solution can lead to increased operational efficiency, ultimately benefiting both the organization and its clients.

What is Emailgistics?

Emailgistics is a comprehensive solution for managing team inboxes within Microsoft Office 365. By leveraging its robust workflow and analytics capabilities, it significantly enhances team efficiency and aids in informed decision-making. With Emailgistics, you can seamlessly work within Outlook, ensuring that your email communications remain securely within Office 365. This tool streamlines the email routing process, allowing agents to dedicate their efforts to responding rather than manually sorting through messages. Its tracking features guarantee timely and precise responses to customer inquiries. Automated message routing can direct hundreds of emails to the appropriate team members in mere seconds, which optimizes workflow. Additionally, Outlook's functionality allows for the creation of specific folders for each agent, preventing the loss or duplication of emails. This helps ensure that no important correspondence slips through the cracks, while also allowing your team to maintain professionalism by addressing emails before they escalate. Overall, Emailgistics is an essential tool for teams looking to improve their email management and customer interactions.

Media

Media

Integrations Supported

eGain Knowledge+AI

Integrations Supported

Microsoft 365
Microsoft Outlook

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/products/email-management-software/

Company Facts

Organization Name

Emailgistics

Date Founded

2019

Company Location

Canada

Company Website

emailgistics.com

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Customer Service

Alerts / Escalation
Email Management
Performance Metrics
Queue Management
Workflow Management

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management

Popular Alternatives

VisNetic MailFlow Reviews & Ratings

VisNetic MailFlow

Deerfield Communications

Popular Alternatives

Front Reviews & Ratings

Front

4.3 out of 5 stars
Bulletproof Inbox Reviews & Ratings

Bulletproof Inbox

5.0 out of 5 stars
Canit-Archiver Reviews & Ratings

Canit-Archiver

Roaring Penguin Software
QuickFile365 Reviews & Ratings

QuickFile365

Standss (South Pacific) Pte Limited
Aid4Mail Reviews & Ratings

Aid4Mail

Fookes Software Ltd
4.8 out of 5 stars