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What is eSales?

eSales offers a digital platform designed for Nigerian businesses to streamline their online sales processes, where many transactions start through chat interactions. The service provides merchants with an easily discoverable website, allowing customers to explore and make purchases, complemented by a dedicated Telegram shop that caters to those who prefer chatting during their shopping experience, all while ensuring a cohesive product catalog that works seamlessly with WhatsApp and Instagram. The platform tracks orders and communications within comprehensive customer records, helping merchants distinguish between loyal patrons and occasional buyers, which deepens their insight into consumer habits and purchasing patterns. Moreover, automated follow-up messages are utilized to reconnect with customers who haven’t shopped recently, sending timely reminders without the need for staff intervention. Merchants can start using eSales without any initial investment, paying only a nominal commission of 1.5% on successful transactions, or they can choose a monthly subscription for ₦10,000 or a quarterly option at ₦25,000 to unlock additional features. This adaptable pricing structure ensures that eSales remains a viable option for businesses of all sizes, facilitating growth and enhancing customer engagement in the competitive online marketplace. In essence, eSales empowers merchants to effectively manage their online presence while catering to the diverse preferences of their clientele.

What is Hafback?

Hafback is a specialized software solution that handles consumer returns while also serving as a marketplace tailored for ecommerce retailers. It enables merchants to seamlessly accept returns initiated by consumers and immediately list those items on the marketplace. Additionally, the platform facilitates peer-to-peer shipping between the buyer and the individual returning the item, which significantly cuts down on the necessity of sending ecommerce returns back to the warehouse, ultimately lowering both environmental impact and costs. By streamlining the returns process, Hafback enhances efficiency and sustainability in the ecommerce industry.

Media

No images available

Media

Integrations Supported

Telegram

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

₦10,000/month
Free to start. Pay 1.5% per successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
Free Version

Pricing Information

$0
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

DARPHIZ TECHNOLOGIES

Date Founded

2022

Company Location

Nigeria

Company Website

www.darphiz.com

Company Facts

Organization Name

Hafback

Date Founded

2021

Company Location

United States

Company Website

merchants.hafback.com

Categories and Features

eCommerce

Not specified

Categories and Features

Returns Management

Not specified

Popular Alternatives

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QuickReturns Reviews & Ratings

QuickReturns

Infoxen Technologies