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What is eVoice?

eReceptionist, a service under the well-regarded j2 Global (NASDAQ:JCOM), stands as a significant player in the communication industry. With an extensive and rapidly growing network that spans over 4,200 cities across 49 countries and six continents, it serves more than 11 million subscribers worldwide. Offering a state-of-the-art virtual receptionist service, eReceptionist presents an innovative and on-demand voice communication solution tailored for mobile professionals, remote workers, small businesses, and independent entrepreneurs, helping them cultivate a more professional image while boosting their productivity. Clients opting for eReceptionist gain access to a level of quality and professionalism typically reserved for Fortune 500 corporate phone systems, all without the burden of high equipment costs or fees. The service features cost-effective call forwarding options, allowing users to direct calls seamlessly to their home phone, office phone, mobile device, or voicemail. Moreover, it enables users to assign extensions to up to three different numbers for effective call management, ensuring that unanswered calls can be directed to voicemail. Users benefit from the convenience of receiving voicemail messages via email, guaranteeing that they stay connected and never miss crucial communications. With eReceptionist, businesses not only enhance their communication efficiency but also position themselves for greater success in an increasingly competitive market landscape.

What is MAP Communications?

Our live receptionists are friendly, approachable, and always prepared to assist you whenever you require our services. Callers enjoy the experience of talking to a real person who adds a personal touch that distinguishes your business from the competition. We guarantee that every call is answered quickly, 24/7/365, to improve your customers' overall experience. At MAP Communications, we provide a variety of customizable plans, enabling you to choose the perfect virtual receptionist service that meets your specific requirements. As competition intensifies in your field, it's crucial to keep your customers happy and capitalize on new business opportunities while upholding a professional image. This is exactly where our committed team of live virtual phone receptionists from MAP Communications comes into play, helping to ease your workload and contribute positively to your organization’s growth. Our goal is to enhance your customer service, establish a professional brand identity for your phone interactions, and increase your sales leads, which in turn nurtures lasting relationships with your clients. With our support, you'll be able to focus on your core business while we handle your customer interactions seamlessly.

Media

Media

Integrations Supported

Desktop.com
PhoneNumberGuy

Integrations Supported

Calendly
Google Calendar
Setmore

API Availability

API Availability

Pricing Information

$79 per month

Pricing Information

$43 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

j2 Global

Company Location

United States

Company Website

www.evoice.com

Company Facts

Organization Name

MAP Communications

Date Founded

1991

Company Location

United States

Company Website

www.mapcommunications.com/services/virtual-receptionist-services/

Categories and Features

Answering Services

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Forwarding

Not specified

Legal Answering

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Virtual Receptionist

Not specified

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Virtual Receptionist

Not specified

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