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What is eVoice?

eReceptionist, a service under the well-regarded j2 Global (NASDAQ:JCOM), stands as a significant player in the communication industry. With an extensive and rapidly growing network that spans over 4,200 cities across 49 countries and six continents, it serves more than 11 million subscribers worldwide. Offering a state-of-the-art virtual receptionist service, eReceptionist presents an innovative and on-demand voice communication solution tailored for mobile professionals, remote workers, small businesses, and independent entrepreneurs, helping them cultivate a more professional image while boosting their productivity. Clients opting for eReceptionist gain access to a level of quality and professionalism typically reserved for Fortune 500 corporate phone systems, all without the burden of high equipment costs or fees. The service features cost-effective call forwarding options, allowing users to direct calls seamlessly to their home phone, office phone, mobile device, or voicemail. Moreover, it enables users to assign extensions to up to three different numbers for effective call management, ensuring that unanswered calls can be directed to voicemail. Users benefit from the convenience of receiving voicemail messages via email, guaranteeing that they stay connected and never miss crucial communications. With eReceptionist, businesses not only enhance their communication efficiency but also position themselves for greater success in an increasingly competitive market landscape.

What is Upfirst?

Upfirst serves as a small business answering service that utilizes AI technology, functioning similarly to a virtual assistant by managing calls and collecting information during your absence. This innovative service provides several advantages, including: - Ensuring that your business calls are handled professionally by directing them to a trained agent. - Enhancing your team's knowledge by incorporating FAQs, office hours, company policies, and other essential details. - Sending you summaries of conversations via text or email for your records. - Managing incoming calls, gathering lead information, and directing it to the right team members for follow-up. Additionally, you have the flexibility to personalize your Upfirst agent's voice, greeting, and instructions, allowing for a tailored experience that reflects your brand's identity. By leveraging Upfirst, you can ensure that your business maintains a professional presence even when you're not available.

Media

Media

Integrations Supported

Acuity Scheduling
Clio
Desktop.com
Google Calendar
Microsoft Outlook
PhoneNumberGuy
Zapier

Integrations Supported

Acuity Scheduling
Clio
Desktop.com
Google Calendar
Microsoft Outlook
PhoneNumberGuy
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Pricing Information

$24.95/month for 30 calls
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

j2 Global

Company Location

United States

Company Website

www.evoice.com

Company Facts

Organization Name

Upfirst

Date Founded

2024

Company Location

United States

Company Website

upfirst.ai

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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