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What is eXperts People 365?

People 365 by Xperts offers a complete HR solution that spans the entire employee lifecycle, from recruitment through retirement. This Microsoft-certified, cloud-based HR and Payroll system seamlessly integrates with Microsoft Dynamics 365 Business Central, catering specifically to organizations in the Middle East and Africa. It is designed to comply with local labor laws, automating each step of the employee experience to enhance compliance and operational efficiency. By optimizing processes from hiring to retirement, this system equips businesses with a powerful framework to effectively manage their workforce, enabling them to adapt and grow in a dynamic environment. Furthermore, its user-friendly interface and robust features make it an ideal choice for organizations looking to modernize their HR operations.

What is Expertflow Contact Center?

Enable your sales and support teams to function from any location while assisting clients via voice or chat, thus removing the need for conventional infrastructures such as servers or telephones. Our contact center software employs a flexible monthly pay-per-use pricing structure, facilitating scalability according to your needs. We utilize cloud services from leading providers across Europe, the Middle East, and South Africa, and enhance our offerings with additional local points of presence and numbers through collaborations in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. This approach distinguishes us from other cloud solutions, as it ensures that your customers will not experience latency issues that typically arise from long-distance server connections in the UK or the US. Should international fiber connections to Europe or the US face disruptions, our local points of presence will guarantee continuous service, thus maintaining impeccable customer support. With our cloud-based solution, you are not required to invest in server installations or phone purchases; a simple web browser is all that is needed to commence operations. This level of convenience fosters smooth transitions and provides the flexibility necessary to effectively manage customer interactions, ultimately enhancing the overall customer experience. In this way, your teams can focus on what truly matters: delivering exceptional service.

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Integrations Supported

Integrations Supported

Azure Text to Speech
Dialogflow
IBM Watson
Microsoft Dynamics 365
Microsoft Teams
Oracle Service
Oracle Siebel CRM
Salesforce

API Availability

API Availability

Pricing Information

$5/month/employee

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Business Experts MEA

Date Founded

2006

Company Location

United Arab Emirates

Company Website

www.bemea.com

Company Facts

Organization Name

Expertflow

Date Founded

2007

Company Location

Switzerland

Company Website

www.expertflow.com/cloud-contactcenter/

Categories and Features

Human Resources

Not specified

Categories and Features

Call Center

Not specified

Contact Management

Not specified

Customer Service

Not specified

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