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Ratings and Reviews 0 Ratings
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What is efluid?
efluid acts as a versatile and all-encompassing platform for customer management, specifically designed to cater to the distinct requirements of businesses operating in the utility sector. This innovative solution enables providers of energy, water, and heating services to manage the entire technical lifecycle effectively while keeping a comprehensive perspective on customer interactions. By employing a component-based architecture, efluid integrates various functional aspects within complex systems, ensuring smooth connectivity between front and back office functions. This design fosters extensive customization options, allowing organizations to adjust workflows and regulations to suit their unique needs. With its solid and adaptable framework, efluid ensures reliability within complicated information networks. Furthermore, it features significant configurability, empowering utilities to oversee multiple services such as electricity, gas, urban heating, and water, all while efficiently managing intricate billing processes and meter readings through both back-office operations and remote functionalities. The adaptability of efluid not only optimizes operational efficiency but also significantly boosts customer satisfaction by delivering personalized solutions tailored to their specific needs, ultimately driving loyalty and engagement.
What is Brook?
A specialized billing application tailored for enterprises offering water services that rely on metering is available. This software efficiently addresses the needs of both commercial and residential clients. It supports both manual and automated meter reading options, enabling users to input individual readings as well as batch entries. Furthermore, the program includes automatic bill generation along with email notifications, while also maintaining a comprehensive history of water consumption for every customer. In addition, this system significantly improves the efficiency and precision of billing operations, ensuring a seamless experience for users. Ultimately, it serves as a vital tool for businesses in managing their water service billing effectively.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
efluid
Company Location
France
Company Website
www.efluid.com
Company Facts
Organization Name
Inkey Solutions
Company Location
India
Company Website
www.inkeysolutions.com/what-we-do/custom-application-development/brook
Categories and Features
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management