Top efluid Alternatives

UtilAbility is a utility billing software designed specifically for Windows users, making it simple to generate precise and prompt invoices for various services including water, sewer, electricity, gas, waste collection, user fees, cable television, and telephone. With its user-friendly interface, you will feel comfortable navigating the software right from the start. The software is customizable to fit your specific billing practices and requirements, allowing you to manage your billing process effortlessly. Created with valuable feedback from our clients, UtilAbility effectively accommodates billing needs for both individual and multiple accounts, whether for commercial entities or government organizations. This flexibility ensures that you can easily adapt the software to meet the diverse needs of your utility billing operations.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

Fluentgrid CIS presents a comprehensive, AI-driven Customer Information System that is designed to be both scalable and adaptable, specifically targeting the needs of modern utility companies. This innovative platform facilitates the management of the entire customer experience, from the initiation of services to billing and beyond. By centralizing critical customer information and optimizing essential workflows, Fluentgrid CIS empowers utilities across electricity, water, gas, and thermal sectors to enhance their operational efficiency, improve customer satisfaction, and increase revenue streams. As an exemplary commercial off-the-shelf (COTS) solution, it is tailored for swift implementation to meet the distinct demands of utilities around the world. The system's built-in revenue protection capabilities address challenges such as theft and fraud, handle exceptions, oversee legal matters, and perform energy audits to ensure dependable financial returns. Additionally, it offers features for managing service requests and includes web and mobile self-service options, thereby delivering extensive support to both utilities and their clientele. With its multifaceted functionalities, Fluentgrid CIS is an indispensable resource for contemporary utilities striving to excel in a competitive environment, positioning them to adapt and thrive amidst evolving industry challenges.

Cayenta offers an extensive array of enterprise software solutions tailored specifically for utilities and municipal organizations, encompassing systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The highly regarded Cayenta CIS excels as a multifunctional customer relationship management and utility billing system, adept at handling both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Moreover, it features integrated Customer Preference Management (CPM), allowing users to choose their preferred communication methods, along with the SilverBlaze customer engagement platform which streamlines self-service account management. On the financial front, the FMS is equipped with seamlessly integrated modules that address a wide range of accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, all supplemented by sophisticated reporting tools that enable thorough cost analysis while ensuring compliance with government regulations. Additionally, Cayenta's software solutions are crafted to bolster operational efficiency and elevate customer satisfaction for utility providers, ultimately transforming the way they engage with their customers. This comprehensive suite of tools not only streamlines processes but also empowers organizations to adapt to the evolving needs of their service areas.

Flux is a highly adaptable and scalable billing solution specifically designed for managing energy and utilities in cloud environments, emphasizing the importance of data integration. This innovative platform equips energy firms to adeptly handle complex data challenges, swiftly introduce new energy services, and quickly modify rates as needed. It supports all meter types and data categories across diverse market segments, skillfully merging them with complex tariff systems to ensure accurate billing results. Flux is capable of accommodating various billing scenarios, including demand charges, load-based pricing, spot pass-through, time-of-use rates, customized sub-tariffs, and even products without metering requirements, all while significantly reducing the need for developer intervention. With its event-driven architecture, the platform triggers the rating process instantly upon receipt of new usage information for any connection, thereby improving operational efficiency and minimizing the dependency on large-scale batch processing. Moreover, Flux includes features such as multi-party billing, broker commission management, power purchase agreements facilitation, flexible contract handling, virtual power plant integration, and electric vehicle billing support, collectively establishing a robust framework for contemporary energy billing needs. This expansive array of functionalities cements Flux's position as a frontrunner in the energy billing industry, serving as an essential resource for enterprises looking to streamline their billing operations while enhancing overall service delivery. With its continuous evolution, Flux is poised to meet the ever-changing demands of the energy market.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

Advanced Metering Infrastructure (AMI) has the potential to transform business operations and elevate customer service experiences. Yet, traditional AMI solutions frequently entail expensive meter data management (MDM) systems, which can be burdensome to deploy, run, and maintain, thus limiting the effective utilization of AMI data. Utegration’s MeterData4U emerges as a cutting-edge AMI solution, seamlessly merging AMI and customer information systems (CIS) into a single, advanced, patented platform. This integration simplifies the architectural framework and enhances business processes, allowing utility companies to innovate more affordably while cultivating meaningful customer interactions. With SAP-certified integration, MeterData4U offers a dependable investment, providing a holistic view of metering, billing, and customer data. Additionally, it delivers outstanding insights into daily operations and sophisticated analytical capabilities. By optimizing processes and minimizing the need for manual interventions, MeterData4U drastically reduces response times for customer inquiries, thereby boosting overall efficiency and customer satisfaction. Consequently, utilities can harness technological advancements to foster a more responsive and engaged customer service experience, ultimately leading to stronger relationships with their clientele.

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

We improve the connections between governmental bodies and utilities for the greater good of all citizens, exemplifying the principle that Smart Cities Benefit All. Utilizing advanced technology within the public sector allows for simplified bill payment processes tailored to the diverse needs of residents. Individuals should have the freedom to manage their payments, request services, or obtain information using their preferred methods, whether that be online, via phone, at a self-service kiosk, or in-person with a cashier. We tackle the various obstacles present in the public sector, offering solutions that enhance both simple transactions and complex procedures, from paying water bills to submitting applications for homestead deductions. Our digital and integrated tools not only improve data management but also optimize the experiences of staff members. The flexible nature of our government technology allows for quick adaptations to new regulations, resulting in better outcomes and enhanced user satisfaction. Across the United States, numerous cities, counties, and utility companies are leveraging citybase technology to promote fair debt collection practices, speed up payment processes, and provide customized service delivery options. Our team mirrors the accessibility of our technology, showing a real dedication to creating seamless and effective interactions for every user involved. By focusing on user experience, we strive to make civic engagement not only more accessible but also more enjoyable for all participants. Ultimately, our mission is to empower communities through innovative solutions that foster collaboration and transparency.

A specialized billing application tailored for enterprises offering water services that rely on metering is available. This software efficiently addresses the needs of both commercial and residential clients. It supports both manual and automated meter reading options, enabling users to input individual readings as well as batch entries. Furthermore, the program includes automatic bill generation along with email notifications, while also maintaining a comprehensive history of water consumption for every customer. In addition, this system significantly improves the efficiency and precision of billing operations, ensuring a seamless experience for users. Ultimately, it serves as a vital tool for businesses in managing their water service billing effectively.

Salesforce Energy & Utilities Cloud is a comprehensive solution designed to revolutionize the operations of energy providers and utilities, enhancing customer engagement and promoting sustainability initiatives. Powered by the Einstein 1 Platform, it features AI-driven automation, real-time analytics, and specialized industry tools that streamline workflows across sales, service, and field operations. A key highlight is the Smart Utility Contact Center, which provides agents with intuitive resources and in-depth customer insights, while also offering a self-service portal for customers to manage their bills, enroll in diverse programs, and access various services. Furthermore, the platform incorporates industry-tailored Configure, Price, and Quote (CPQ) functionalities that ensure accurate quoting and effective order management, along with features aimed at fostering personalized customer interactions and targeted sales strategies. To enhance operational efficiency, it includes a robust data architecture, AI-optimized workspaces for both agents and field workers, and advanced work and asset management capabilities, all of which contribute to increased productivity and better service delivery. This powerful platform not only represents a major advancement in the digital transformation of the energy sector but also positions utilities to adapt more swiftly to evolving market demands and customer expectations. Overall, its innovative approach equips energy providers with the tools necessary to thrive in a competitive landscape.

In a world that is changing more rapidly than ever, utility companies are compelled to revamp their operations in order to adopt sustainable methods. Gentrack offers innovative cleantech solutions to leading utilities around the globe, collaborating with major energy and water providers as well as dynamic challenger brands to reshape the nature of utility services. Our dedication to making a positive difference motivates us to enable these companies to innovate, boost customer satisfaction, and maintain profitability. A closer look at our extensive portfolio reveals that utilities seeking transformation need dependable technologies and reliable partnerships. In this fast-evolving environment, Gentrack emerges as a crucial partner for utilities looking to commit to a more sustainable future, ensuring they are well-equipped to meet the challenges ahead. Through these collaborations, we aim to not only optimize their operations but also contribute to a healthier planet for generations to come.

For twenty years, CORE Utilities has been providing effective and reliable utility billing software specifically designed for the water, wastewater/sewer, and waste management industries throughout the United States. Their cost-efficient software solutions empower clients to enhance operational efficiency, guarantee accurate and prompt billing, and offer superior service to their customers. CORE Utilities aims to create powerful, user-friendly, and budget-friendly software packages specifically for small to midsize water and wastewater utilities. The company places a high value on product excellence and customer service, believing that true quality arises from dependable products that meet both current and future demands. What sets CORE apart from its competitors is its outstanding customer service, which is deeply rooted in a thorough understanding of clients' needs and preferences, fostering a collaborative partnership. This dedication not only builds trust but also contributes to the sustainable success of the utilities they support, ensuring they are well-equipped to meet evolving challenges in the industry. Ultimately, CORE Utilities is committed to continuous improvement and innovation, striving to exceed expectations in every aspect of their service.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

In the current mobile-centric environment, it is vital to offer improved solutions for retail customers, who have grown to expect superior service quality. PowerManager® is a comprehensive software platform that equips users with the ability to oversee various functions, including payroll processing, inventory oversight, billing, accounts receivable, general ledger management, accounts payable, budget forecasting, and many more features. The impressive EasyClerk® acts as a significant time-saving tool by streamlining the billing process for water, sewer, waste management, and contracted services, enabling users to complete a week's worth of billing activities in just one day. This software not only tailors billing statements, courtesy notifications, and meter sheets but also organizes bill printing either in route book order or according to different criteria such as alphabetical order, zip codes, mailing pull codes, or carrier routes. Furthermore, the Service Order feature adeptly manages and tracks service requests electronically, ultimately enhancing efficiency and boosting customer satisfaction as fewer tasks slip through the cracks. As businesses seek to thrive in a fast-paced and precise landscape, integrating such powerful tools can greatly improve the customer experience while optimizing operational workflows. Overall, investing in advanced software solutions can be a game-changer in meeting the evolving demands of today’s customers.

Our emphasis lies in developing customized software solutions and services tailored to your specific Utility Software needs, such as Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all adjusted to align with your unique site requirements. For over thirty years, White Mountain Technology & Consulting has been providing effective Financial Management Software and Business Consulting Services designed specifically for the Government and Energy sectors. Located in Longmont, Colorado, White Mountain Technology and Consulting is proudly a 100% American-owned enterprise. Our business model intentionally avoids the high-volume sales market, as we believe that an excess of clients can compromise the quality of service we provide in our industries, making post-sale support our most significant asset. We are meticulous in our client selection process, ensuring that our partnerships are mutually beneficial and centered on quality. This strategy not only improves our service delivery but also cultivates long-lasting relationships rooted in trust and reliability, ultimately leading to greater satisfaction for all parties involved.

Ziptility empowers water and wastewater utilities to boost efficiency and cut costs with intuitive applications that necessitate minimal setup and upkeep. With this platform, the process of capturing, organizing, and analyzing field data is remarkably straightforward, which enhances daily operations and supports informed decisions for the future. Users have the ability to create maintenance schedules customized to their specific assets and can effortlessly carry out preventive maintenance tasks. By visualizing the conditions of assets and pinpointing areas that require attention, utilities can reveal underlying issues that may otherwise go unnoticed. The system fosters transparency and accountability in all operations through enforceable procedures. Additionally, improved reaction times are a result of easily accessible asset locations and maintenance histories. Work assignments can be dispatched from remote locations, reducing the need for unnecessary trips to the office. Users can generate prioritized task lists and view assignments on an interactive map for better planning. Furthermore, a practical succession strategy can be crafted for incoming leadership, ensuring a seamless transition when changes occur. Ultimately, utilities gain the ability to independently formulate and implement a capital improvement program, eliminating the dependency on outside contractors for support. This independence not only saves time but also enhances overall operational effectiveness.

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

OneGovERP is a cloud-based ERP solution designed specifically to meet the distinct needs of the public sector. By integrating financial management with human capital management (HCM) via a partnership between Microsoft D365 Finance and UKG’s top-tier HCM, it offers a comprehensive ERP experience that is user-friendly in both deployment and maintenance. Rock Solid adopts a unique process-oriented approach that focuses on the essential functions of government operations. With over twenty years of expertise in serving governmental organizations, we are adept at ensuring that ERP projects are delivered on time and within budget, employing effective and low-risk implementation methods that conform to government operational standards. Our strategy for implementation not only guarantees that your business processes align with the integrated solution but also fosters an environment of collaboration to create a customized roadmap that merges your organizational goals with the ERP implementation plan. This collaborative partnership not only boosts the chances of project success but also promotes sustained operational efficiency for the future. Ultimately, our commitment to your success is unwavering as we strive to support your mission in the public sector.

Exprivia has created an all-encompassing factoring software solution that incorporates a diverse array of features, such as database management, anti-money laundering protocols, handling of financial statements, and compliance reporting for the Bank of Italy, while also managing files for assignors and debtors, facilitating funding operations, and overseeing general accounting duties. Moreover, this software encompasses vital additional functionalities, including electronic case file management, customer evaluation tools, and monitoring systems for both assignments and disbursements, complemented by a complete web interface that connects customers with their respective users. It also prioritizes secure data processing methods for backups, disaster recovery, and ensuring business continuity. In the realm of back-office support, Exprivia's factoring division proficiently manages a variety of operational tasks within a business, which include handling corporate affairs, credit facility operations, factoring services, general accounting, preparation of financial statements, management control, and adherence to regulatory requirements and reporting for the Bank of Italy’s Credit Risk Register, all while efficiently meeting tax obligations. This comprehensive strategy not only addresses every facet of financial management but also significantly boosts organizational effectiveness, making it an invaluable asset for companies seeking streamlined operations. Ultimately, such a robust solution empowers businesses to thrive in a competitive landscape.

CUBIC®, the Comprehensive Utility Billing and Control System, was developed to deliver an efficient billing solution alongside a Customer Information System (CIS) specifically tailored for utility management. This system encompasses extensive customer data, billing operations, and cash receipting capabilities, in addition to providing comprehensive usage and payment history alongside various reporting options. Key features include advanced search options for account inquiries, real-time updates, electronic input functionalities, and seamless receipting interfaces. The reporting tools yield in-depth statistics concerning customer demographics, services provided, and route management. CUBIC® excels in receipt processing, accommodating both conventional methods and high-speed scanning technologies. All functionalities, including bill and payment history, usage data, deposit details, service specifics, and consumption graphs for each service, are accessible online. Furthermore, the system integrates accounting management, ensuring all financial aspects are handled efficiently. Thanks to CUBIC®, generating reports in accordance with NARUC standards is a straightforward process.

The Water/Utility Management system functions as an all-inclusive utility billing solution, equipped with numerous additional features. It supports various methods for readings and billing, such as self-billing options for customers using coupons, readings submitted by customers themselves, or district-centric readings for billing tasks. The features outlined below illustrate just a portion of the extensive capabilities this system provides. Furthermore, it is designed to enhance the efficiency of the billing process for customers as well as utility providers, ensuring a smoother experience for all parties involved. By integrating these functionalities, the system ultimately fosters improved communication and service delivery.

DBE provides a highly adaptable and customizable solution that empowers your business to make swift, code-free rate modifications. It merges the functionality of spreadsheets with a streamlined billing system, eliminating the need for a costly all-encompassing Customer Information System (CIS) while offering essential Billing Flexibility. This service grants you the advantages of a top-tier Utility CIS at a fraction of the price. Additionally, there is no need to upgrade your current infrastructure or tackle software compatibility challenges, as DBE efficiently manages your Billing Determinants in real-time via Web Services or in batch formats. All data is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are safeguarded through secure HTTPS and SFTP protocols. Moreover, DBE supports your preferred Bill Print solution, whether handled internally or outsourced to a third-party vendor, ensuring seamless execution of both real-time rendering and bulk customer mailings with the Diamond Billing Engine. This adaptable billing process not only reduces costs significantly but also enhances operational efficiency, enabling you to concentrate more on essential business functions while enjoying peace of mind regarding data security and service reliability. Ultimately, DBE's flexibility can transform the way your organization approaches billing, leading to improved customer satisfaction and streamlined workflows.